Technology

Imagine this: It’s 7:30 a.m. in Nairobi, and your phone buzzes with an alert from the treasury dashboard. Overnight, a sudden Foreign Exchange (FX) shock in East Africa has threatened to erode your continent-wide supply chain margins by 5 percent. Yet, your factory in Lagos has already executed an automated hedge that caps the risk at 1 percent.

For hospitality businesses, a reservation is much more than a booking. It represents a prepared room, a reserved table, an allocated guide or a carefully planned experience. When guests fail to arrive, businesses lose the opportunity to generate revenue from that space. Ultimately, the cost of an empty seat extends well beyond the booking itself.

Neural implants, which connect the human brain directly to external devices, are the leading emerging technology that global workers expect to see in the workplace by 2050, according to our new research. The study, "IWG's Work Reimagined: The Office of 2050", summarises findings from global HR leaders and employees. It highlights how rapidly advancing technologies are expected to transform the workplace over the next 25 years.

Regulatory compliance in cybersecurity is no longer an administrative chore that organisations can treat as an afterthought. As digital ecosystems expand, threat actors are leveraging automation, Artificial Intelligence (AI)-driven reconnaissance and supply-chain attack vectors. Consequently, governments are moving from advisory guidelines to enforceable directives.

There is a pattern emerging across boardrooms that is starting to look very familiar. Executives are excited about Artificial Intelligence (AI). Budgets are being allocated. Pilot projects are being launched. Early results are often promising. Yet, despite all this activity, very few organisations are seeing meaningful, enterprise-wide impact.

Networks that were once little more than pipes are waking up as they prepare for the Artificial Intelligence (AI) token economy. The mobile phone in your pocket is about to get a lot smarter. That is only partly because AI apps will become the new default for search, travel and shopping. However, something bigger is coming. The network itself is waking up.

What is the biggest benefit of your customer portal? Is it the cost and efficiency savings you achieve by reducing reliance on call centre staff? Or perhaps it is the increase in customer satisfaction that comes from allowing customers to manage their accounts on their own terms, whenever it suits them?

Digitalisation has brought, and continues to bring, sweeping advancements in how companies go to market and how customers engage with brands. Agentic AI is now poised to disrupt even these developments. As a result, organisations are scrambling to invest in the "next big thing" because they fear being left behind. However, history shows that when speed becomes associated with winning, companies often blur the line between operational effectiveness and strategy.

Boards spend a great deal of time asking questions. They challenge strategy, review financial performance, interrogate financial statements and revisit decisions that made sense six months ago but may no longer make sense today. That is why one question stands out: "Why are executives and boards not doing the same when it comes to their cybersecurity?" My view is simple. As organisations become more digital, it becomes increasingly difficult to justify treating cyber resilience as something that sits outside regular business discussions.

Most editors recognise this pattern, even if they rarely call it out directly. The footage arrives, and the first assembly begins. Somewhere during the early cuts, it becomes clear that something is not working as expected. The pacing feels slightly off. The tone does not fully land. Moreover, a scene that looked convincing on paper struggles to hold together on screen.