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Despite the digital revolution, customers still crave something profoundly human: empathy, understanding, and connection. As AI becomes more embedded in customer service, the challenge is not just technological – it’s emotional.

The first time I opened the Samsung Galaxy Z Fold7, I realised it was more than a phone; it was a statement. The hinge unfolded with such precision that it felt engineered for a new era of smartphones. Samsung has clearly fine-tuned every element, and the Galaxy Z Fold7 now feels like a complete product, not a prototype of the future, but the future itself.

Famous Brands is Africa's leading food services franchisor. The company operates restaurants across South Africa, the Southern African Development Community (SADC), the Rest of Africa and the Middle East (AME), and the United Kingdom (UK). Its vertically integrated business model comprises four pillars: Brands, Manufacturing, Logistics, and Retail.

Local entrepreneur and philanthropist Zunaid Moti has officially announced the launch of the MotiMoves Pay It Forward initiative, an exciting R1 million education drive aimed at kickstarting 100 students’ first year of tertiary study in 2026.

Discovery’s analysis of 47 million sleep records There’s a two-way relationship between sleep and optimal health. Poor sleep can increase the risk of developing physical or mental health conditions, or both, while poor physical and mental health can negatively affect sleep quality and duration. This two-way relationship creates a cycle that can accelerate disease progression and reduce quality of life.

Deepfakes are no longer science fiction. They are a real and growing business risk. We have released our latest white paper, The Surge of Deepfake Cyber Threats. The report uncovers how AI-driven digital impersonations defraud companies, spread disinformation, and compromise brand trust.

Capitec, South Africa’s largest digital bank, announced another six months of strong growth. Headline earnings rose 26% to R8 billion in the period from March 2025 to August 2025.

The operating environment during the first half of the year was challenging. Uncertainty around US policies, especially tariffs and ongoing geopolitical conflicts, caused significant volatility in financial markets. These factors also reduced business confidence.

Prosus delivered a strong performance during a transformative year. We have exceeded our profitability targets, as we build the leading lifestyle ecommerce company in Latin  America, Europe and India, driven by AI and innovation.

Naspers delivered a strong performance during a transformative year, as we build the leading lifestyle ecommerce company in Latin America, Europe and India, driven by AI and  innovation.