Technology

ZA Central Registry (ZACR) has confirmed that some 12 677 org.za domain names are set for potential deletion on 1 September 2017. This is after 15 420 org.za domain names were suspended on 01 September 2016 following an extensive pre-deletion public awareness campaign by ZACR. Deletions are taking place because only 2 394 org.za domain owners have heeded ZACR's many requests to prevent their eventual deletion by migrating to ZACR-Accredited Registrars.

Technology underpins much of the functionality of any contact centre, from multi-channel communication methods and web-chat routing to automated outbound dialling and interactive voice...

We have all heard the statistic about 90% of the world’s data having been generated in the last two years alone. However, the detail behind this data explosion is bordering on unbelievable.

Telkom Wholesale Services announced sweeping wholesale unit price reductions of up to 63% across its product range including Wholesale Fibre Broadband Access, IP Connect,...

The Race for Fibre connectivity is firmly on in South Africa and Africa with Seacom announcing their foray into busine3ss fibre. Businesses can now...

Artificial intelligence (AI) is revolutionising the way business leaders address age-old problems. Not solely the for the world's leading technology companies anymore, AI solutions that are accessible and cost-effective can be implemented to sustainably improve customer satisfaction, pinpoint where best to reach potential customers and accurately forecast inventory requirements.

Exciting developments in enterprise resource planning provide us with a compelling snapshot of how the country is progressing with regards to digital transformation. Digital transformation was all anyone could talk about in 2018, a trend that will undoubtedly continue in the new year.

Despite the current wave of excitement around the importance of analytics within the modern enterprise, BI and analytics have dominated analyst hype lists for...

Technological advancement is a main driver of economic growth, productivity, and operational efficiencies. Today, these technological advancements are largely in the fields of Artificial Intelligence (AI) and machine learning (a subset of AI) – the ability of machines, through the use of algorithms, to interpret data, predict outcomes and learn from successes and failures. This technological development, known as the 4th Industrial Revolution, is going to bring enormous change to how we live and work.

Organisations are embracing video to help them communicate more effectively with their workers, according to new independent research commissioned by BT and Cisco. Coupled...