Change Management – a core competency for leaders?

Ntombizone Feni | Executive Director | 21st Century | mail me | How often do we find ourselves grappling with the need for a keen...

How to build trust in the age of AI

Imagine cruising down the highway in your Tesla (Model 3), sold by the dreams of the autopilot feature. Suddenly a disaster strikes as the car's AI fails to distinguish a semi-truck ahead, resulting in a fatal accident. This scenario that occurred in Florida on March 2019 highlights the potential dangers of reliance on AI in autonomous vehicles. Yet, in October 2023, researchers from the University Medical Center Utrecht, developed a deep learning algorithm; a form of AI, to identify brain tumours, speeding up diagnosis which now goes on potentially save millions of lives.

Deepfakes & legal evidence – how will the quest for authenticity...

In a 1745 English judgment Lord Hardwicke stated, “The judges and sages of the law have laid it down that there is but one...

BusinessBrief April/May 2024 edition is now available!

Read our exclusive cover story titled Deepfakes & legal evidence – how will the quest for authenticity be navigated? by Patrick Bracher, Director, and...

Cyber securing your operational technologies

In recent years, there have been a significant surge in cyber threats targeting industrial control systems (ICS) and associated control networks. Industry reports reveal...

Can the New York times stop the machine?

The New York Times (NYT) is taking on tech giant Microsoft (MS) and The Disrupters - the OpenAI group of companies (OAI) - in the New York District Court, alleging that MS and OAI are copying and using NYT's work and "massive investment in journalism" without permission or payment to create generative AI (GenAI) tools and products, like Microsoft's Co-Pilot (formerly Bing Chat) and OpenAI's ChatGPT, that compete with it. This, according to NYT, translates into vast savings and profits for MS and OAI.

Mastering customer touchpoints for retail success

In recent years, retail and eCommerce businesses have adapted to the increasing influence of digitalisation. Customers now demand user-friendly digital interactions, with little tolerance for inconveniences. Surprisingly, 86% of customers are willing to abandon a brand after just two negative experiences.

Mental health insights from claims data

As the world begins to put COVID-19’s high mortality claims behind it, the insurance industry is battling a wave of uncertainty. While we paid a...

Waste Governance – understanding Extended Producer Responsibility

In the global quest for sustainable waste management solutions, the concept of Extended Producer Responsibility (EPR) has emerged as a pivotal strategy. Originating in Europe in the 1990’s, EPR essentially places the onus on manufacturers to take responsibility for the entire life cycle of their products, from production to final disposal.

The Rich! – the visionaries that shape society

Brendan Benfield | Contributing Writer | Free Market Foundation | Visiting Fellow | Massachusetts Institute of Technology (MIT) | Co-Founder | Prime Meridian Direct...


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