Tokenised retail transactions – checkout friction disappears
In 2029, tokenised transactions are expected to double in value from $283 billion in 2025 to $574 billion. This market growth largely stems from the rapid rise of mobile payments, digital transformation and expanding ecommerce activity. In addition, security, personalisation and privacy continue driving adoption. While tokenisation applies easily across multiple industries, retailers increasingly use it to secure transactions.
Patriotic marketing – from cheers to (legal) tears
Excitement will abound on 11 June 2026 when the South Africa national soccer team takes on the Mexico national football team in the highly anticipated 2026 FIFA World Cup opener in Mexico City. This match will serve as a rematch of the opening game of the 2010 FIFA World Cup. It also marks South Africa’s return to the World Cup stage after failing to qualify for the previous three tournaments.
How Google AI Search is changing restaurant discovery
You’re hungry. You search. Before you’ve even finished scrolling, you’ve booked a table. That’s the new reality of dining discovery - fast, frictionless, and deeply satisfying. It almost feels like you’re tricking the system. With Google’s new AI-powered search experience now rolling out in South Africa, the gap between “that looks good” and “table confirmed” will almost disappear.
Facebook profile cloning – when your life gets weaponised
Facebook cloning scams are continuing to rise. They are turning ordinary profiles and family photos into tools for fraud and social engineering. Have you ever wondered what criminals can do with a convincing copy of your life? If not, you should. Criminals can easily step inside your Facebook world and create a cloned profile using your family, friends, adventures and experiences.
Listening and understanding – AI fails with flawed data
What are the many AI voice bots about to help companies with customer engagement actually going to say? For all the hype and buzzwords around Artificial Intelligence (AI), what really counts is everything behind the voice. Ultimately, customers expect AI that actually listens.
DIY AI marketing – activity without outcomes
I speak to business owners every week. Many have been using Artificial Intelligence (AI) for marketing for months. However, they still cannot explain what it has done for their revenue. These businesses have content going out. They run ads. They stack subscriptions. Yet no system connects any of it. As a result, the AI stays busy. The business does not grow.
Podcast crackdown – government’s overreach undermines free speech
Why does the government think it can clamp down on a budding sector? This sector allows ordinary people to exchange ideas freely. We strongly condemn Parliament’s exploration of regulatory measures. These measures target South Africa’s rapidly growing podcasting sector. Such intervention poses a direct threat to freedom of expression and democratic discourse. In this context, concerns about a potential podcast crackdown continue to intensify.
Accelerating localisation through hospitality
South Africa has a thriving and growing tourism market. It attracts local, regional and international tourists to our shores. Visitors come here because they want to experience something uniquely South African. They seek experiences that cannot be replicated anywhere else. Against this backdrop, hospitality emerges as a powerful catalyst for accelerating localisation.
AI voice agents – trust built on standards
South African businesses are showing real interest in Artificial Intelligence (AI) voice agents, and for good reason. The technology has advanced significantly. These technologies can now respond quickly, hold more natural conversations and create a better, locally relevant customer experience.
The app graveyard – why retail tech fails SMEs
Small retailers are not under-digitised. They are over-apped. POS, stock, payments, loyalty and marketing all sit on different systems, each with its own login, cost and learning curve.




































