Is being in service to others an antidote to loneliness?

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Patronella Sono | Specialist | Staff Volunteerism Portfolio | Momentum Group | mail me |


With the rise of Artificial Intelligence (AI) and the relentless pace of modern technology, life is becoming faster and more digital. Ironically, it is also becoming more isolating.

As human interactions are increasingly replaced by screens and algorithms, the need for genuine, meaningful connection has never been more urgent. But in a world racing toward automation, could the simple act of serving others be the key to restoring our sense of belonging?

The antidote to loneliness – service to others

Oprah Winfrey recently discovered through her conversation with Dr. Vivek Murthy, the 21st US Surgeon General, that being of service to another can serve as a powerful antidote to loneliness.

While it is normal to feel lonely sometimes, humans are naturally social creatures. Therefore, they need to be in relationship with one another to function optimally. The act of selflessness takes the focus off yourself. In turn, it rewards us with a sense of accomplishment that promotes feelings of personal fulfilment and purpose.

Actively helping others also encourages belonging. It effectively eliminates feelings of isolation by creating meaningful interactions and social bonds with others.

The social contact aspect of helping and working with others has a far-reaching impact. It significantly influences the overall psychological well-being of people. Hence, the idea of volunteering presents a perfect opportunity. It allows us to break out of isolated prisons of loneliness and restore meaning in our lives.

Volunteering as an antidote to loneliness

On the other hand, volunteering for meaningful causes not only provides crucial support to those in need. It also encourages a deeper sense of fulfilment among those who give of their time.

In South Africa, businesses that overlook the growing desire among employees to align their personal values with their company’s purpose risk falling behind.

Employees whose companies have embraced a culture of giving back are the ones who thrive. These individuals become more engaged, motivated, and committed to their work. These factors directly enhance productivity and, ultimately, drive business success.

For example, through our partnership with Forgood, we connects people to causes close to their hearts. In this way, Forgood assists us in growing a culture of different forms of volunteering within the business. This culture aligns with specific personality profiles. Our employees are encouraged to participate in organised internal programmes. These include skills-based volunteering, virtual volunteering and payroll donations.

Volunteering builds social skills and careers

Some people are naturally outgoing, while others struggle to connect with new people. Volunteering creates a welcoming space to build social skills. Volunteering brings individuals together around shared interests, making it easier to form meaningful connections.

Coincidentally, developing social skills plays an important part when building a career. It enables effective communication, which helps deepen relationships with colleagues and clients. This makes work lighter.

The transformative power of volunteerism

The symbiotic relationship between volunteerism and the workplace is undeniable. By driving a culture of purpose-driven work, organisations can reap multiple rewards. These include a more skilled, confident and unified workforce.

Ultimately, this people-centric approach not only enriches the lives of employees. It also contributes to a more resilient, high-performing business – a true testament to the transformative power of volunteerism.




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