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Tag: Artificial Intelligence (AI)

Building greater cyber resilience in renewables

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The wider renewables industry is realising the criticality of cybersecurity in holistic asset resilience. Since many of the systems currently in use were built prioritising efficiency over security, cybersecurity now poses a serious challenge for renewables operators.

From hype to hero: how IoT has changed the world

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The Internet of Things (IoT) is no flash-in-the-pan hyped-up tech, it’s the future of connectivity and collaboration in a freshly minted digital world. Digital transformation. Over the past year, this term has rapidly left behind its buzzword status to become a key business enabler in a world defined by pandemic restrictions and new requirements to monitor and manage systems and facilities remotely.  

Voice or void: how to be heard through changing business voice...

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Most people’s first association with voice recognition technology is Siri, Apple’s now-ubiquitous personal assistant. 10 years on though, the possibilities of Artificial Intelligence (AI) and machine learning initiatives suggest that voice integration has a bright future ahead.

What innovation really means for modern businesses

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Innovation is the driving force of modern business. In a rapidly changing world, organisations need to be able to adapt and transform at speed: in fact, change management is the most important soft skill for businesses of today.

Surviving the third (or fourth) wave with digital interventions

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Downsizing, remote working and interacting with customers online have become part of the daily grind. And with the Third Wave of infections upon us, those organisations who have not yet modernised their technology environments will find it increasingly difficult to survive.

How technology, partnerships and people can help build resilience at work

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If businesses have learned one thing during the pandemic it is that resilience, rather than being a tactic to respond to crisis, is a discipline cultivated over time. Today, to not have a digital strategy is to not have a strategy. To build resilience at work, organisations need to start thinking about virtual and remote models, provision of tools that enable collaboration from anywhere, and strategies to look after their peoples’ mental health and wellbeing.

Technologies that should be part of your future CCM strategy

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Customer expectations are evolving faster today than ever before. That’s hardly surprising. In an always-on world where people have devices with them all the time, they’re exposed to great digital experiences on a daily basis. When a customer has a great experience in one sector, they expect the same from all of their service providers. 

REPORT | Enterprises have adapted to drastic changes

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We presented our 12th annual Tech Trends report identifying nine trends that are likely to transform businesses in the next 18-24 months. Insights include  strategy, risk, and finance implications that will empower technology leaders, business leaders and board members.

Is artificial intelligence relevant for all industries?

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Is South Africa ready for artificial intelligence (AI)? What about the role of humans in AI? Is AI really going to take over our jobs? Where do companies start, when it comes to AI readiness? These were just a few of the questions that were put to three experts at a recent webinar we hosted together with Synthesis Software Technologies.

Unleashing the power of machine learning in digital marketing

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Over the past five years, artificial intelligence (AI) and machine learning in marketing have come a long way. Yet many marketers who are using today’s programmatic and social platforms to reach their audience are not exploiting the full power of the algorithms these platforms can offer or the vast amounts of consumer data they collect.

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