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Despite its pivotal role in the 4th Industrial Revolution, the connectivity sphere is no different from any other business sector when it comes to profitability challenges. In the fast-moving and hyper-competitive economic environment of today, even the biggest players in ICT are under threat.
According to QuickBooks, there are already more than 700 apps that are assisting accountants to automate processes and reduce their workload. Gone are the days where accountants can be mere number crunchers, who collate and check data and allocate it to the correct cost centre. The future accountant will have transformed her/himself into a financial advisor, adding value to businesses by offering strategic advice, consulting and financial planning.
The world is undergoing its biggest transformation ever. As emerging technologies such as Artificial Intelligence (AI) enter workplaces, human talent is grappling with an existential crisis.
There are some big things set for 2019. Customer expectations continue to evolve, new technologies are developed to push the envelope and all of that leads to continuous transformation of our business, our people, our processes and of course, the technology and infrastructure.
Transformation has been a trending word for a while, as businesses across the globe incorporate their own interpretation of the word into their businesses. Digital transformation, in particular, continues to be a topic prioritised in many boardrooms. However, digital transformation is not a button that you press to enable; it’s a journey, comprising many steps and technologies to work for your business.
Will automation, artificial intelligence and robotics – or as it’s been called, the ‘rise of the machines’ – really reduce the value of people and their roles as meaningful contributors to society? Or will it unlock new avenues for creating value and new opportunities, which may manifest in greater industrial and economic futures for societies in Africa?
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