Tag: automation
Document automation solutions transforming customer communications
Producing personalised mass communication, like we see in the insurance industry, is a complex and time-consuming process and many businesses have invested in document automation technology for this purpose.
Adoption of cloud-based payroll and HR solutions
Increasingly dominated by cloud solutions, the global payroll and HR software market is forecast to top $61 billion by 2030. This growth reflects the shift towards cloud-based payroll and HR systems in businesses of all sizes and across industry sectors. The adoption of cloud-based systems has had a disruptive influence on the way businesses manage their payroll and HR functions.
The role of internal controls and audit against cybercrime
Internal controls are an essential component of any financial management system. It helps your organisation retain financial integrity, meet regulatory requirements, and compile reports essential for improving the business. These processes are especially crucial in accounts payable (AP) departments to manage financial transactions and ensure that payments are authorised, accurate and properly documented.
The impact of minimum wage increases
We are acutely aware of the challenges posed by recent minimum wage increases mandated by the South African government. While the intention behind these increases is to improve the livelihoods of minimum wage earners, the reality is that they often create a complex web of consequences, particularly in industries like contract cleaning.
Generative AI transforming ERP systems
As the hype around artificial intelligence (AI), and more particularly, Generative AI, continues to grow, manufacturers must assess the benefits of adopting this cutting-edge technology into their platforms and processes. Similar to the innovation in cloud technology, the closer AI is to a business’s processes, the more transformative it will be.
Unveiling the code – why developers must crack the domain
It is important for developers to understand the domain and the significance of domain mastery in software technology. The pivotal role of Sprint 0 in successful product implementation is highlighted, emphasising that it is not just for discovery but also a comprehensive exploration of the domain at hand. Developers must grasp the client’s revenue streams to maximise client success.
Opportunities and challenges of Artificial Intelligence in the hospitality industry
Global tourism has begun surpassing its pre-COVID-19 peak. South Africa remains a popular tourist destination with the hospitality sector contributing significantly to its gross domestic product (GDP). Competition in the hospitality industry is intensifying, making the marginal and not-so-marginal gains offered by artificial intelligence (AI) a vital consideration for any hospitality operator.
Revolutionising manufacturing – the impact of ML in robotics
The integration of machine learning (ML) into robotics has the potential to revolutionise many industries, and in particular, the manufacturing sector. Productivity, efficiency, precision, and flexibility are of the essence in this industry and its incorporation into production processes is increasing at a rapid pace.
Working to your human strengths in an AI-driven world of work
Artificial Intelligence (AI) is now firmly in the mainstream as workplaces and jobs begin to undergo a transformation that is both daunting and exhilarating. According to the Future of Work Report 2024, over 95% of global business leaders agree that AI will profoundly influence how companies deliver services.
Automation & AI can transform FSM
Over the past couple of years, implementation of automation in business, along with measured adoption of artificial intelligence (AI), has given businesses in the service industry the ability to enhance their workforce and their operations. This is because automation can take over many of the manual, admin-heavy tasks that can be very time-consuming for a workforce - particularly valuable in field service management (FSM) where there are many moving parts.