Tag: algorithms

Artificial Intelligence (AI) and machine learning algorithms have fast-tracked automation in South Africa’s insurance industry. However, these solutions also introduce unique cybersecurity vulnerabilities. Specifically, adversarial attacks can compromise the accuracy of risk assessments, bypass fraud detection and disrupt claims processing. Without proper digital security in place, this can lead to compliance violations and severely damage the reputation of local insurers.

With the rise of Artificial Intelligence (AI) and the relentless pace of modern technology, life is becoming faster and more digital. Ironically, it is also becoming more isolating. As human interactions are increasingly replaced by screens and algorithms, the need for genuine, meaningful connection has never been more urgent. But in a world racing toward automation, could the simple act of serving others be the key to restoring our sense of belonging?

Remember when smartphones were just getting smart, and we thought, "can it get any better than this?" Well, here we are, standing on the cusp of another revolution - this time with Artificial Intelligence (AI) as our co-pilot. It is like we have been handed the keys to a futuristic car that not only drives itself but also tells jokes to keep us entertained on the journey. But how do we make the most of this incredible partnership?

The first quantum computer was created almost three decades ago, in 1998. Yet, the topic still seems futuristic to many. While its applications remain unknown to most, quantum computing combines computer science, physics, and mathematics. It provides solutions the world has been trying to find for eons – and those it doesn’t yet know it needs.

A few years ago, as whispers of artificial intelligence (AI) began permeating the marketing sector, there was a palpable buzz. Part excitement, part scepticism. Across industry gatherings and in hushed conference calls, professionals half-joked about AI potentially rendering traditional skills redundant. However, as we ventured into this new terrain, our initial apprehension gave way to a profound realisation: AI wasn’t here to replace us; it was here to enhance our capabilities and extend our reach. 

As Artificial Intelligence (AI) technology continues to evolve globally, its integration into the South African business landscape is becoming increasingly prominent. Companies across various sectors are leveraging AI to drive efficiencies, optimise operations, and create new revenue streams.

As the hype around artificial intelligence (AI), and more particularly, Generative AI, continues to grow, manufacturers must assess the benefits of adopting this cutting-edge technology into their platforms and processes. Similar to the innovation in cloud technology, the closer AI is to a business’s processes, the more transformative it will be.

Technology is always great when it’s used in an ethical manner. We have a better working environment currently than some of the fore-bearers of the finance ecosystem. With the introduction of artificial intelligence (AI), we have to also consider the risk of fraud.

The telecom industry stands at a critical juncture as it navigates the convergence of emerging technology against a fast-changing business landscape and ever-evolving consumer expectations. Artificial Intelligence (AI) is revolutionising the telecom industry, and we are at the forefront – helping to drive revenue growth by simplifying, modernising and automating Communications Service Providers' (CSPs) business operations.

The fusion of technology and healthcare has reshaped how organisations approach employee wellness, and telehealth is at the forefront of this change. Daily, approximately 15% of South African employees miss work, costing businesses between R12 billion and R16 billion a year. What’s more, it's estimated that up to 25% of all employees in South Africa will experience depression or some kind of mental health problem annually.