Tag: training

The spotlight shines on the crucial task of empowering and developing the nation’s young workforce. In the fiercely competitive retail landscape, delivering exceptional customer experiences is paramount for building brand loyalty and standing out from the crowd. However, to achieve this critical goal, it is crucial to have a highly skilled and passionately engaged workforce, especially among the youthful employees who represent the industry’s future.

Public Branch Exchange (PBX) has been synonymous with business communication for decades, representing a kind of mini phone network for a business’s internal and external communication. Traditionally, it has been a big investment and, as we all know, technology ages and needs to be serviced. 

The shifting landscape of the energy sector towards sustainability and efficiency will have implications for workforce and skills development, with organisations needing to explore how to navigate this transition effectively. South Africa’s draft Integrated Resources Plan (IRP) for the energy sector introduces new energy sources such as nuclear, gas and hydrogen into the mix, which calls for proactive measures to be taken to prepare workforces for these incoming technologies.

It is vital for employees to understand how to conduct themselves during dawn raids or interactions with regulators. Failure to do so may result in significant consequences for the employer. The European Commission recently fined a European company after a senior employee deleted private WhatsApp messages during a dawn raid pertaining to a competition law violation.

It is projected that the global accounting software market will grow to some R660 billion by 2033. The automation of accounting procedures and financial activities across industries has completely changed the international business landscape. In most large companies, manual data capturing processes have been relegated to the past, and it is only in the most extreme cases that these are still implemented.

While many audit tools and methods have evolved over time, the practice of audit has been in existence for years. But how do we as auditors stay ahead of the curve of emerging technologies? As audit professionals we often find ourselves facing unique challenges ranging from misalignment with auditees to insufficient identification of changing risk areas with technology advances and keeping pace with emerging technologies while ensuring the integrity of financial information.

With remote work firmly entrenched in our reality, employee self-service systems have become a game-changer, digitising and automating critical tasks to ease the administrative load on payroll and HR teams. These web or mobile-based platforms offer employees direct access to their personal HR information, enabling them to manage various aspects of their employment independently.

In a world saturated with scripted chats and automated responses, Intelligent Assistants emerge as the crucial bridge between digital bots and their human users. While chatbots have become ubiquitous, their evolution over the last few years has been nothing short of spectacular.

Increasingly dominated by cloud solutions, the global payroll and HR software market is forecast to top $61 billion by 2030. This growth reflects the shift towards cloud-based payroll and HR systems in businesses of all sizes and across industry sectors. The adoption of cloud-based systems has had a disruptive influence on the way businesses manage their payroll and HR functions.

We are acutely aware of the challenges posed by recent minimum wage increases mandated by the South African government. While the intention behind these increases is to improve the livelihoods of minimum wage earners, the reality is that they often create a complex web of consequences, particularly in industries like contract cleaning.