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Tuesday, August 18, 2026
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Posts by Liezel Jonkheid
Liezel Jonkheid
5 POSTS
0 COMMENTS
https://consumerlab.co.za/
Marketing & Selling
Rethinking customer experience – from efficiency to empathy
Liezel Jonkheid
-
13th February 2026
0
Management
Authentic customer feedback drives small business growth
Liezel Jonkheid
-
17th October 2025
0
Human Capital
Empathy enhances customer experience
Liezel Jonkheid
-
5th December 2024
0
Marketing & Selling
Refocusing CX in 2024 – key areas
Liezel Jonkheid
-
17th April 2024
0
In This Issue
Why are customers so emotional right now?
Liezel Jonkheid
-
27th June 2023
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