Tag: performance
Hiring without an HR department – a practical guide for SMEs
Multitasking comes naturally to you as the owner or manager of a small, growing business. But when it comes to recruitment, many small and medium enterprises (SMEs) feel stretched. Without an internal recruiter or a dedicated HR team, it is difficult to know where to start.
The value of tailored SLAs in automation and control
Service-Level Agreements (SLAs) are not new in the automation and control industry. They are also not new in many adjacent industries. However, they remain one of the most important aspects for any business that relies on complex automation, control, and electrical systems.
SA’s tourism recovery – beyond the numbers
The numbers tell a sobering story. South Africa welcomed 5.85 million international tourists from January to July 2025. This marks a 14% increase over 2024. Yet, we remain frustratingly close and still far from our pre-pandemic peak. We are just 33,000 visitors short of 2019 levels, a mere 1%.
Multi-cloud connectivity – speed, security, scale
Globally, companies are embracing multi-cloud and hybrid strategies. In 2023 alone, organisations spent $270 billion on cloud infrastructure services. This represented a $45 billion increase compared to the previous year. As such, connectivity must now adapt to handle the complexity of data transit across dispersed geographic locations.
Mining leadership alignment – from strategy to coalface
In mining, the goals are clear: safety, productivity, profitability. Leadership spends countless hours developing strategies. They align KPIs and ensure plans are in place to keep the business moving forward. But on the ground, where boots hit rock, what’s planned often gets lost in translation.
Outcome-based investing – returns or results?
Investment management is fundamentally about improving the odds of success in an environment defined by uncertainty. Market commentary often centres on returns. However, what truly matters to clients is whether their portfolios deliver the outcomes they need, when they need them and within tolerable levels of risk.
AI in education – supporting teachers, not replacing them
It is undeniable that Artificial Intelligence (AI) in education, even though still in its relative infancy, has a multiplier effect on student outcomes. I have seen how individualised learning impacts performance, and when combined with daily advances in real life, it often raises concern about the role of human educators in classrooms.
Connected TV – prime time tipping point?
For decades, television was the heavyweight of media spend. If you wanted mass reach, you bought primetime TV. Simple. However, audiences no longer consume video in the same way. The living room screen is still central. Yet, it is now connected, streaming, and personalised. This shift is pulling advertising budgets in a new direction.
The BPO margin crisis no one wants to talk about
With the outsourcing space becoming increasingly cutthroat, Business Process Outsourcing (BPO) companies find themselves trapped in a relentless race to the bottom. Aggressive pricing demands from clients and undercutting by low-cost competitors leave local operators with no choice but to sacrifice margins just to stay in the game.
Brain breaks boost focus in classrooms and beyond
Struggling to concentrate in class, at university or work? Recharge your grey matter and take a brain break. Educators say short mental breaks from tasks help children focus and retain information. Brain breaks boost focus by giving the brain time to reset and refuel.
































