Tag: Machine Learning (ML)
Responsible & ethical AI- process automation has part to play
To some it might feel we’re living in an “endless summer” of artificial intelligence (AI), with a new breakthrough announced almost monthly. And whilst AI offers important benefits to a myriad of industries, it should also be cautionary tale, with the relevant cybersecurity, legal compliance, data protection and so forth measures put in place.
AI reporters – journalism school will never be the same again
The advent of AI reporters, as showcased by platforms such as NewsGPT.ai, has heralded a significant shift in the realm of journalism. As these technologies rise in prominence and capability, journalism schools across the globe are gearing up for a transformation unlike any before.
We are at an inflection point – GenAI & the PC...
Three years ago, we talked about the Renaissance of the PC. While the personal computer (PC) has always helped us connect and collaborate, in 2020, at the height of work-from-home and virtual learning, we saw just how critical the PC is to all aspects of our lives.
More customer touchpoints can foster insurance personalisation
The evolution of consumer expectations in the insurance industry is reshaping the traditional insurer-customer dynamic. Customers are no longer satisfied with a one-size-fits-all approach; they are looking for a more personalised, meaningful, and continuous engagement with their insurance providers.
Proactive solutions needed for high insider risk costs
Insider risks pose a growing and formidable threat to organisations. The DTEX 2023 Cost Of Insider Risks Global Report sheds light on the alarming surge in the costs associated with insider risks, urging a shift from reactive to proactive strategies.
BPO collaboration is the secret to becoming automation-ready
Although technologies such as artificial intelligence, business process automation and machine learning have developed at a rate faster than we could have imagined, we’re not yet at a point where we can say with certainty that machines are going to replace all humans in the workplace any time soon.
AI to AI communications – what can they discuss and do?
In today's world, it's nearly impossible to imagine life without technology and computers. Initially confined to workplaces, computers quickly became ingrained in many aspects of our daily lives, such as shopping, and, most recently, remote work.
With the advent of Artificial Intelligence (AI), computers can now mimic human cognitive abilities, such as learning and reasoning, and make independent decisions, just like humans, and there is much more to come.
BusinessBrief October/November 2023 edition is now available!
Read our exclusive cover story titled AI to AI communications - what can they discuss and do? by Dumisani Moyo, Marketing Director, SAP Africa, plus a host of other topical management articles written by professionals, consultants and academics.
Retailers – get the best out of monitoring & security
From a smart retail perspective, it is crucial to understand that monitoring stock and other assets through camera surveillance and a variety of Internet of Things (IoT) sensors stretches further than the stores themselves.
Technology can help manufacturers test products and spot problems
Simply put, consumers must be able to trust the food they buy. Quality control issues can easily and quickly lead to consumer dissatisfaction and negative sentiment towards a brand or product line. They may also lead to a costly product recall, or in the worst-case scenario, a consumer death and the massive destruction of brand value and reputation.































