Tag: BusinessGrowth

The Chief Marketing Officer role has transformed - but most organisations are still hiring as if it hasn’t. Artificial intelligence (AI), smartphones, social media, influencers and shifting customer expectations have transformed the way growth is achieved. Yet many organisations continue to misunderstand the evolution of the role.

FY26 marked a year of delivery, with strong results, disciplined capital allocation and accelerating Artificial Intelligence (AI) innovation. Prosus delivered across its AI-powered Lifestyle Ecosystem of delivery, finance and experiences, while all regional ecosystems achieved profitability.

FY26 was a year of delivery: strong results, disciplined capital allocation and accelerating Artificial Intelligence (AI) innovation. Naspers delivered across its AI-powered Lifestyle Ecosystem of delivery, finance and experiences, with all regional ecosystems profitable.

Resilience and agility are key competitive advantages for companies. CRM is still one of the most reliable ways to activate these qualities. When it comes to Customer Relationship Management (CRM) software, the conversations are complicated.

Skills development planning is no longer viewed as an administrative compliance exercise under South Africa's Broad-Based Black Economic Empowerment (B-BBEE) framework. Companies must now demonstrate clear alignment between training initiatives and measurable transformation outcomes. Skills development remains a priority element of the B-BBEE scorecard.

Across South Africa, a quiet entrepreneurial shift is underway. From spare rooms and garages to small home studios and converted garden offices, thousands of businesses are launching from home. They are also selling to customers nationwide. While the rise of e-commerce has accelerated this trend, another factor also plays a crucial role.

A practical guide to working on your business - helping founders and leaders build organisations that perform well, act with integrity and endure.‎ Many entrepreneurs, founders, executives and board members spend their days immersed in urgent business demands. They solve problems, manage teams and respond to constant operational pressures. However, the greatest challenge for any enterprise involves learning how to step back and work on the business, not only in it.

As more South African companies expand into African markets, one reality is becoming increasingly clear. Economic growth across the continent is accelerating. However, talent mobility faces significant constraints. Whether entering West, East or Central Africa, companies encounter two recurring challenges.

I speak to business owners every week. Many have been using Artificial Intelligence (AI) for marketing for months. However, they still cannot explain what it has done for their revenue. These businesses have content going out. They run ads. They stack subscriptions. Yet no system connects any of it. As a result, the AI stays busy. The business does not grow.

One of the single scariest challenges for a growth business is when they must make the calls to “level-up” on their talent within their organisation. The standard monthly cost for an experienced Chief Financial Officer (CFO) is between R2m and R5m per annum. Gulp. For a growth business this represents a very significant investment. Not only are you bringing in an expensive resource, but this is also a person who will interrogate your business in a way that your current bookkeeper or accountant never has.