In a bold move to overhaul a justice system buckling under the weight of unprecedented gamesmanship by defendant counsel in delaying court dates, South Africa’s high courts will institute mandatory mediation for civil cases before any trial dates are assigned.
This sweeping directive was issued on 14 April and is slated to take effect in May 2025. It will begin with the particularly overburdened Johannesburg and Pretoria High Courts.
Mediation as a directive to combat trial backlogs
The directive aims to drastically reduce the years-long waiting times that have become commonplace. This delay often results in clients seeking to enforce debt claims watching their entire debt whittle away from interest charges while waiting as much as five years for a court hearing.
The decision comes as High Courts in major metropolitan areas face a crisis of delayed justice. Some civil trials are currently scheduled as far out as 2030. This logjam has had a particularly devastating impact on businesses. Small and medium enterprises (SMEs), entangled in protracted debt recovery disputes, are especially affected. Years of waiting for resolution can lead to financial ruin.
The just-released judicial directive for Gauteng marks a progressive policy shift. It introduces mandatory mediation in the Gauteng Division of the South African High Court.
This change aims to streamline judicial processes and ensure effective access to justice. It recognises that diverting cases suitable for resolution through professional mediation ensures that only matters genuinely requiring judicial adjudication proceed to trial.
This approach aligns with the intrinsic common sense of mediation as a dispute resolution mechanism. It also draws support from the South African Law Reform Commission’s Draft Mediation Bill, which advocates for mandatory mediation. Moreover, it mirrors a global policy shift.
Obligatory mediation enhances court efficiency
Other jurisdictions where obligatory mediation has been adopted have reported enhanced court efficiency. These developments are strategically designed to safeguard the courts’ capacity to focus on cases that necessitate a judicial ruling.
Imagine a business is owed millions of Rands. Because the defendant files a defence, whether legitimate or simply a delaying tactic, the case is pushed back to the end of the decade. Justice delayed is truly justice denied. For many companies, enduring five to seven years for a resolution is simply unsustainable.
One significant contributor to the backlog in Pretoria’s High Court has been the sheer volume of motor vehicle accident claims. These claims consume a substantial portion of judicial resources. However, the newly mandated mediation applies across the board to all civil matters. This signals a nationwide commitment to improving efficiency within the legal system.
Under the revised protocol, all existing trial dates set beyond January 2027 will be vacated.
Litigants must now participate in mediation sessions before receiving a new court date.
Although the directive is still new and some details remain undefined, I believe experienced advocates will facilitate the mediations. These advocates will review case materials from both sides to guide the settlement discussions.
Courts have the power to compel participation
The courts are optimistic that this mandatory process could resolve at least 80% of civil disputes. This optimism is based on the current trend of many cases settling on the eve of trial after years of procedural maneuvering.
If a settlement is reached during mediation, it will be formalised as a legally binding court order. Should mediation efforts prove unsuccessful, the case will proceed to trial. However, judges will have the authority to impose penalties on parties that unreasonably refuse to negotiate in good faith.
Crucially, the new rules eliminate the ability of defendants to evade mediation. The courts now possess the power to compel participation. Additionally, the costs associated with mediation will be shared equally between the involved parties. This effectively removes a key tactic previously used to delay proceedings. These changes could be transformative for smaller businesses and creditors.
Debt recovery cases that often dragged on for years may now reach resolution in months rather than years. Many businesses have been crippled by cash flow problems because debtors understand they can tie up litigation for half a decade. Now, with mandatory mediation, there is real pressure to engage meaningfully or face judicial repercussions.
Initially, the mandatory mediation directive will apply specifically to the High Courts in Pretoria and Johannesburg. These courts have the most severe case backlogs. However, legal observers anticipate a nationwide rollout of the policy if it proves successful in these initial jurisdictions.
Mediation is not about forcing settlements
While there is always the risk that mandatory mediation could introduce an additional step for straightforward cases, the overall reduction in trial delays will ultimately benefit the entire legal system. This is not about forcing settlements. It is about ensuring that cases that are amenable to early resolution don’t waste years clogging up the courts.
Businesses and individuals with pending civil cases are now advised to prepare for mediation as a compulsory step before proceeding to trial. Engaging legal counsel early to strategise for settlement discussions is now crucial. This preparation is especially important for commercial disputes, where significantly faster resolutions are anticipated.
The types of cases now being steered towards mandatory mediation include those inherently suited for collaborative resolution. These often involve parties with a disinclination for protracted litigation. They also include disputes likely to settle eventually, but only after significant legal expenditure.
Other qualifying factors are cases where both sides hold strong beliefs in their positions, where preserving relationships is vital, and where parties want to maintain control over the final outcome instead of leaving it to a judicial decision.
In conclusion
Cases with no significant power imbalance, those requiring swift resolution, matters involving complex issues, and those where adverse legal precedent would harm both sides are also good candidates. Furthermore, disputes that demand confidentiality can benefit from mediation.
Mediation also offers a platform for parties to voice concerns and potentially de-escalate tensions before adversarial courtroom battles begin.
The judiciary’s decisive stance on inefficiency signals a potential shift towards a more streamlined, faster and accessible civil justice system in South Africa. This is a system where the wheels of justice turn in months, not years. However, the success of this ambitious reform will depend on consistent judicial enforcement, reasonable mediator fees and the willingness of all parties to engage in honest and good-faith negotiations.
Frank Knight | Chief Executive | Debtsource | mail me |
































