Tag: process

Business leaders are not always willing or able to take on the challenge of transforming the existing operating model. They face resistance due to turf wars, internal bureaucracy, legacy working methods, technology debt and corporate politics. In fact, over 31% of business leaders consider resistance to change within their organisation a pivotal barrier to redesigning the operating model.

Maricelle Boshoff | Operations Manager | HansaWorld South Africa | maricelle@hansaworld.com | www.hansaworld.com | African companies need to implement new technologies if they are to...

“Doing business in Uber times” has become a metaphor for doing business in a digital world of algorithms, automation, artificial intelligence and non-stop disruption....

The fields of Artificial Intelligence (AI), Robotics, Process automation, and heuristics are all developing at a rapid pace. While we don’t yet know exactly...

Banks set to lose the ‘offer’ as digital disruption continues to transform industry. Banks are finding it increasingly difficult to reach and ensure value to their customers in light of the challenge by existing and new fintech competitors who are muscling in on the ‘offer’ - the point at which a customer’s process of research and assimilation culminates in the customer acting.

That innovation is important and necessary for survival goes without saying. While there is no universal solution for organisations looking to improve their ability...

According to the 2016 African Economic Outlook report, Africa’s annual GDP growth increased from around 2% in the 1980s and 1990s to above 5%...

Driving innovation by sourcing ideas from the crowd has seen some of the world’s largest brands tap into the collective wisdom and creative thinking...