Tag: marketing
Telemedicine provides alternative career option for young doctors
In the context of a highly charged and challenging environment for doctors in South Africa, telemedicine is emerging as an attractive alternative route for young doctors seeking a sustainable career. Taking it a step further, offering telemedicine as a managed service to businesses not only improves employer and employee experience but also ensures a stable work environment for doctors.
Improving debt collection & customer service through omnichannel
South Africa narrowly escaped a technical recession, according to the latest figures released by Stats SA in early March. Recession or no recession, growth is just not high enough to improve economic conditions and coupled with record interest rates and increasing prices at the fuel pump and grocery store, South Africans are under pressure.
Samsung’s Galaxy AI – Revolutionising the Business Smartphone Experience
In the ever-evolving landscape of technological innovation, Samsung's Galaxy Artificial Intelligence (AI) is emerging as a game-changer, redefining the smartphone experience for business professionals. This article explores how Galaxy AI is revolutionising the user's life at work, in the office, or in their business dealings, focusing on some of the key features that help deliver this.
Unlocking success by tapping into the power of soft skills
Now well over the 20-year milestone mark in my marketing career, one of the key lessons I learned along the way, is that academic ability alone wasn’t going to be enough to cause me to thrive in the workplace. It was through firsthand experience and keen observations that I discovered the profound significance soft skills play in a successful corporate career.
Refocusing CX in 2024 – key areas
In today’s rapidly evolving market, customer experience (CX) is a battleground for companies vying to secure a competitive edge. Globally, evidence of the unequivocal correlation between CX and a company’s financial performance is widely understood.
Uniting innovation, insights & strategy for guest-centric success
In an era dominated by technology and data, the hospitality industry stands at the crossroads of transformation. Leveraging data and embracing digital innovations are becoming imperative for hotels to deliver exceptional guest experiences and stay competitive.
Legal reforms needed to combat unauthorised image use
If your image (physical image, voice, signature, likeness, etc.) has been used without your consent for commercial purposes, especially in the absence of a contract, proving your case in court would be difficult because South African law does not recognise the existence of a distinct image right.
Unleashing the power of the cloud
Moving to the cloud is essential. Businesses that don’t move to the cloud can, to some degree, add complicated layers to their legacy systems in an effort to keep up with the times, but eventually, they will be forced to make the move.
BOOK REVIEW | The Brave Code
Africa is rich with potential and renowned for its innovation. However, with the long shadow of the Berlin Conference of 1884 (also known as the Congo Conference) ever present, an exponential growth trajectory, using modern leadership and management practice, needs to be charted for Africa to catch up with the developed world.
Impact of the evolution of the real estate industry on agents
The real estate industry has undergone a profound transformation over the past two decades and, as a result, the landscape that real estate professionals navigate today bears little resemblance to the one of even a decade ago.































