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The 3 A’s to becoming a trusted advisor

As a Chief Financial Officer (CFO) there is a certain intangible skill set which separates the great from the good. If you can move from simply the numbers and compliance person to a key part of the advisory process, you will not only enjoy the best roles in finance, but you will also take the greatest pleasure from the work you do.

Unleashing Business Potential with the Samsung Galaxy S24 Ultra

As I navigate the ever-evolving landscape of digital transformation within various industries, I've come to realise how vital the tools we adopt are to our efficiency, connectivity, and competitiveness. In my experience, the Samsung Galaxy S24 Ultra epitomises the kind of transformational tool that transcends its basic function as a smartphone to become a cornerstone for innovative business practices.

Change Management – a core competency for leaders?

Ntombizone Feni | Executive Director | 21st Century | mail me | How often do we find ourselves grappling with the need for a keen...

Equipping business school graduates with “plug & play” skills

The demand for highly skilled and adaptable professionals has never been greater. As businesses navigate the complexities of the 4th Industrial Revolution (4IR) and the digital era, they require graduates equipped not only with technical expertise but also with the soft skills and innovative mindsets necessary to thrive in this dynamic environment.

Evolving a workforce strategy – introducing the 6R model

In the contemporary business environment, characterised by rapid technological advancements, globalisation, and shifting workforce dynamics, organisations face unprecedented challenges in workforce planning and management. Traditional models, focused primarily on headcount, no longer suffice as companies navigate the complexities of digital transformation, remote work, and an increasingly diverse and dynamic workforce.

BOOK REVIEW | Unreasonable Hospitality

Learn the surprising power of delivering beyond your customers' expectations. Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park. Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.

Refocusing CX in 2024 – key areas

In today’s rapidly evolving market, customer experience (CX) is a battleground for companies vying to secure a competitive edge. Globally, evidence of the unequivocal correlation between CX and a company’s financial performance is widely understood.

Setting boundaries – the ‘NO’ factor for successful leadership

Jacqueline van Rooijen | Director | Ycagel | mail me | In the fast-paced world of business and leadership, the word "no" can sometimes carry a...

Human error & rising cyber threats

Business leaders get it wrong when they assume that cyber resilience is only about digital tactics and tools. Cyber resilience strategies are destined to fail if they do not take the human element into consideration. To have a robust cyber resilience strategy, organisations must embed cyber resilience into the culture and every aspect of operations.

What questions should boards be asking about AI?

Few business leaders dispute that artificial intelligence (AI) is on course to upend every major market sector and industry, but many boards aren’t always aware of what a successful AI strategy looks like, or how best to prepare their organisations for the change.


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