Tag: FutureOfWork

Predictions about the future of work have become commonplace. Every year brings forecasts about new technologies, changing job roles, and the skills employees will need to remain competitive. But as 2026 has unfolded, many of those predictions have moved beyond theory. They are shaping hiring decisions, influencing business strategy, and redefining what employers expect from their people.

As artificial Intelligence (AI) reshapes recruitment at every level, we are cautioning boards and organisations against assuming the technology can do the same work at the top of the house that it does elsewhere in the hiring funnel. AI adoption in recruitment has accelerated sharply over the past two years. Industry data shows that usage has roughly doubled in the past year alone. The vast majority of companies now use some form of AI somewhere in their hiring process.

Hybrid work has transformed how organisations operate, but it has also made disengagement far less visible. The challenge for today's leaders is no longer managing attendance - it's sustaining accountability, purpose and performance when teams are no longer under one roof.

Most entry-level hiring in South African retail and quick-service restaurants still begins with a CV. That first step removes the majority of people who could perform well in these roles. As a result, employers reporting difficulty filling store-level vacancies are working with a far smaller pool than they think.

When COVID-19 emptied offices in 2020, remote work wasn't a carefully designed workplace strategy. It was an emergency response. Kitchen tables became desks, meetings moved online, and businesses adapted faster than many thought possible. In the years that followed, flexibility became a defining feature of many workplaces. But for some, the pendulum is swinging back globally once again. Amazon introduced a five-day office expectation in January 2025.

Read our exclusive cover story titled Mission focus – does AI enable strategy or create distraction? by Steven Ambrose, CEO, Strategy Worx Consulting, plus a host of other topical management articles written by professionals, consultants and academics.

Neural implants, which connect the human brain directly to external devices, are the leading emerging technology that global workers expect to see in the workplace by 2050, according to our new research. The study, "IWG's Work Reimagined: The Office of 2050", summarises findings from global HR leaders and employees. It highlights how rapidly advancing technologies are expected to transform the workplace over the next 25 years.

Somewhere between the third Wi-Fi troubleshooting call of the week and an unnecessary standoff over the cleaning rota, South Africa’s most capable leaders are quietly becoming something they never applied for: facilities managers. A new trend has emerged in 2026. It goes by the name of conscious unbossing. I think it is about time we embraced it locally.

During my time working at South African Breweries (SAB), I watched young graduates arrive on the factory floor holding hard-earned chemistry degrees. They possessed brilliant theoretical minds. They understood molecular bonds and complex reactions on paper. Yet, when a critical machine on the production line broke down, those degrees often could not get the line moving again.

The world of work is changing faster than our education systems can track, which means preparing for a single career or a fixed set of skills is, paradoxically, one of the least effective strategies a young person can adopt today. The most important shift is to think about careers as journeys rather than destinations.