Tag: Artificial Intelligence (AI)

Otter.ai, the creator of Otter Voice Meeting Notes, an AI-powered live transcription and collaboration app, has partnered with Dropbox, a global cloud and collaboration...

Government needs to take bold and rapid action to extricate the country from the economic quagmire in which it finds itself. The local economy is struggling to generate the growth needed to address high unemployment and inequality, as well as arrest the declining productivity that has eroded the country's global competitiveness.

Considering a career in accounting? With technological advancements and artificial intelligence reshaping the industry, the profession is no longer what it used to be. Budding accountants need to be adaptable and open to the changes in this ever-shifting landscape.

So far the effects of Artificial Intelligence (AI) have been slow to reveal themselves in businesses in South Africa but the scale of the oncoming change is starting to become apparent overseas. AI’s influence is growing in the workplace and will bring substantial change to South African offices in the next few years as machine learning, task automation and robotics are increasingly used in business.

What do we have to go on besides sci-fi fiction story I, Robot’s 'The Three Laws of Robotics'? In many industries in South Africa, there has been a massive drive towards incorporating artificial intelligence and machine learning into business and products to streamline operations, analyse user behaviour and determine or predict potential purchasing behaviour.

An interview with Jessica Knight, Strategic Manager, CURA Software Solutions, and Dr Ivor Blumenthal, CEO, ArkKonsult, discussing that as a society, we are on the precipice of The Fourth Industrial Revolution (4IR), and we are only just beginning to understand the radical effects it will have on the way we communicate, live and work.

Customer Experience (CX) has become a global buzzword, since it was identified as a key opportunity for growth in any business. Research proves that customers no longer base loyalty primarily on price or product, instead they stay loyal to companies because of the experience they have with them.

According to a report released in 2018 by the National Credit Regulator, of the 25 million ‘credit-active’ consumers in South Africa, a frightening 10 million were behind in their loan repayments.  Even the World Bank has deemed South Africa to be the most indebted country in the world.

We have been acclimatised to the concept of artificial intelligence (AI) and heard the hype about the 4th Industrial Revolution (4IR). Now prepare for the next stage – when advanced AI meets 4IR to enable the always smart, always learning, ubiquitous computing of the future.

The digital workplace is one where people, processes, technology, and the company converge to improve business productivity and employee engagement. It's a workplace where employees have the technological tools they need to complete business tasks effortlessly and efficiently.