Tag: Artificial Intelligence (AI)

With the cloud services market expected to grow at a rate of 28% over the next five years to top R23 billion by 2023, South African companies have finally woken up to its potential. Providing some of the impetus behind this is the local availability of Microsoft Azure data centres.

We have unveiled 10 bold predictions about the technology shaping how passengers will move through the airport of the future, based on unique insights, driving industry forces and emerging technologies. The airport experience has morphed dramatically in the past 10 years with the introduction of biometric security, mobile check-in, and baggage tracking. And there is much more to come.

The past few months have seen local organisations migrate towards the cloud and its usage/consumption model. While part of this can be attributed to the need for continued innovation, a major factor has been the difficult economic times. Companies can no longer afford to do business in the traditional way. Instead, they are turning to the cloud to reinvent themselves for a digital environment.

The 4th Industrial Revolution (4IR) is underway and it is shaping up some of the most significant opportunities and challenges of our lifetime. The surging high-tech, sharing economy is transforming jobs, policies, industries and entire economies as we witness our digital and physical worlds continue to merge.

There is a lot that is being said about the 4th Industrial Revolution (4IR). Is it real? Is it a steam train that’s coming towards us, or a Maglev Bullet Train that is going to sweep us all off our feet? The first thing that can be said about 4IR is that it is real. It is a force that will profoundly change how we work and how we live.

As more businesses face the technical realities of digital transformation and advance towards 4IR, the customer experience is always front-of-mind – and it is little wonder the call centre has emerged as the frontline of technology-driven, fully automated service delivery.

Technology is fundamentally changing our relationship with money. Fact. What we do for entertainment, how we get from point A to point B and even the most mundane routines such as grocery shopping are exponentially changing, on a daily basis. We are also seeing substantial changes in our relationship with money, specifically in the way we manage our money.

One of the biggest challenges facing mass roll out of these vehicles is the development of adequate legislation. As with all new things, this type of legislation has not been seen before and we are essentially starting from scratch.

Originally, process automation was implemented to good effect in the manufacturing space for almost a hundred years. It started as mechanical automation of parts in the early 1920s. In the 1970s, huge manufacturing efficiencies were gained through the adoption of Computer Integrated Manufacturing (CIM).

As we progress further into Industry 4.0, finance needs to further leverage new technologies to add real value to a business’s bottom-line, yet it remains in its infancy stages. Industry 4.0 has impacted a range of industries, and with the digitisation of industrial value chains, many forget about finance, which has only touched the tip of the iceberg when it comes to leveraging new technologies.