Tag: Artificial Intelligence (AI)

Artificial intelligence (AI) provides banks with the means to make better use of the massive amount of data at their disposal. In doing so, they can identify opportunities for growth faster and gain significant competitive advantage at a time when more agile digital counterparts are emerging.

“How does Artificial Intelligence (AI) impact our world of work?” the editor asked. “Will the world see massive unemployment from the 4th Industrial Revolution (4IR) underpinned by AI, smart robots and all the new computing power and even smarter programming the world has today?”

Read our exclusive cover story titled FUTURE OF WORK? | THE REAL IMPACT OF AI & 4IR ON EMPLOYMENT by Mike Schüssler, Economist at Economists.co.za, as well a host of other topical management articles written by professionals, consultants and academics in the February/March 2020 edition of BusinessBrief.

With more and more of our world becoming digitally dominated, always-on and always connected, consumers literally have a world of choice when it comes to obtaining the products and services they need. Pricing is no longer a real point of differentiation, and the ability to deliver an excellent Customer Experience (CX) is more important than ever.

To get real value from data science, organisations must operationalise their data and productionise their AI models. Once these two key problems are solved, enterprises can expect to accelerate their data science projects to the point where they are seeing major innovations in their operations - but what exactly do the terms mean?

Digital and mobile technology is continually evolving and advancing, creating new ways to pay; from mobile wallets to peer-to-peer to digital currency, the modern payments landscape has evolved past simply cards and cash. Consumers, eager to adopt these new ways to pay, are changing their purchasing habits to meet these emerging methods.

Investors’ appetite across the globe for exchange-traded funds (ETFs) was strong in 2019 and shows little sign of slowing. I share some of the themes and trends that I see ahead in 2020. The tailwind for ETFs going into not only a new year but a new decade couldn’t be stronger. Last year, global ETF assets under management (AUM) surpassed US$6 trillion, and in Europe we broke US$1 trillion in AUM.1 

The 4th Industrial Revolution (4IR) is gaining traction in all sectors. Artificial intelligence (AI), robotics and automation are being applied to create ingenious innovations – advancements aimed at making life easier, improving productivity and speeding up the evolution of industries.

2020 looks set to be an epic fight for survival as numerous socio-economic factors come into play that will further challenge businesses and their ability to achieve greater levels of customer satisfaction in a bid to retain and grow their customer base – from a looming recession, abysmal economic growth figures, political uncertainty and a disastrous return of load shedding.

As 2020 fast approaches, we reflect on having survived a year where HR has been flooded with information on how their jobs and those of employees will change. Technology continues to take a foot hold in our everyday work lives; the new way of work has become the way we work.