Technology

Driven by the ongoing digital revolution and demographic, political, and social forces, almost 90% of HR and business leaders around the world rate building...

As the digital industry, we are the custodians of change. We introduce the tools that have the potential to bring exponential levels of growth, efficiency and engagement to our businesses. However, digital alone is not the cure-all for every business problem. In order for digital to succeed in today’s climate, it has to be keenly focused on consumer and employee needs.

In 2017, South Africa is expected to spend $10.5 billion on information, technology and communications (ICT).

In a world driven by big data, the Internet of Things (IoT) and cloud connectivity, applications have become the system we use to record...

Technology underpins much of the functionality of any contact centre, from multi-channel communication methods and web-chat routing to automated outbound dialling and interactive voice...

Technology underpins much of the functionality of any contact centre, from multi-channel communication methods and web-chat routing to automated outbound dialling and interactive voice...

The arrival of a digital economy has ushered in an era of rapid business transformation. It’s brought new business models, new value propositions and...

Finance professionals have always exploited emerging technologies to help them to complete their tasks more accurately, quickly or simply: from the incised clay tablets...

Ericsson Consumer Lab releases the sixth edition of its annual trend report The 10 Hot Consumer Trends for 2017 and beyond. Ericsson surveyed 7...

The next wave of ICT development in South Africa will see organisations across the country doing more with less while consolidating and outsourcing legacy IT,...