Discovery Health has pioneered a groundbreaking approach to personalised healthcare. By analysing its own massive data set spanning more than 50 million life years, Discovery Health has determined the optimal health actions and personalised health pathways specifically individualised for each of the 2.1 million eligible adult members of the Discovery Health Medical Scheme.
By leveraging sophisticated data-science and machine-learning models, these actions have been personalised for every member based on their unique health status and engagement patterns. Actions are clinically relevant, shown at the right time and in the right sequence, and automatically update and adjust based on a member’s changing healthcare needs.
Since January this year, each eligible Discovery Health Medical Scheme member received access to their very own Personal Health Pathway – a unique sequence of the most important actions they can take to improve their health.
Accessible via the Discovery Health app or through an intuitive WhatsApp journey, the pathways are easy for members to navigate the healthcare system and to know what actions to take to have the biggest impact on improving their very own long-term health.
Completing these actions will not only have a positive influence on their health but the new Personal Health Pathways concept also rewards and incentivise members to stay more actively engaged in their health.
Through an intuitive digital platform, Personal Health Pathways delivers personalised health and lifestyle actions, communication, and exciting rewards that foster engagement and lasting behaviour change, driving better health outcomes.
How Personal Health Pathways works
Personal Health Pathways gives members a view of their own personalised ‘next best actions’ – or guidance on your next best steps to take – that are especially ranked according to their predicted impact on improving their health. An individual’s actions are designed exclusively for them, which means that they are specific actions that align with their unique health and exercise goals. These members are then rewarded every time they complete a next best action.
Complete your next best actions
Health actions
- Encourages completion of clinical, screening and lifestyle actions.
- Each health action displays a deadline date for when each action must be complete – this then ‘closes the ring’ to achieve this goal.
Exercise actions
- These encourage physical activity that is appropriate for each member, such as walking, going to the gym or completing cardio workouts.
- Each exercise action runs on a weekly cycle from Saturday morning until the next Friday at midnight.
Close your rings and achieve your goals
Members get two rings in the new Personal Health Pathways journey: the health ring and the exercise ring. Members close their rings by completing their next best actions.
- Health ring
- Each health action will close the ring by a defined amount based on that action’s contribution to improving the member’s health.
- For example, some actions may close the ring by a half, whilst others may close the ring fully.
- Exercise ring
- Each exercise action closes the ring fully each week.
Get rewarded
- When a member closes their health ring, they can redeem an instant reward, from leading retailers highlighted in the Discovery Health app that’s personalised just for them.
- When a member closes their exercise ring, they can play the weekly gameboard on a Wednesday or redeem an instant reward in the Discovery app or Discovery Bank app.
For more information about Personal Health Pathways, visit https://www.discovery.co.za/medical-aid/personal-health-pathways
Access your Personal Health Fund
Access additional healthcare benefits for managing your health
The Personal Health Fund is a new benefit offering the next level of precise and personalised healthcare and is available to all Discovery Health Medical Scheme members.
Members can accumulate funds every time they complete a next best action in their Personal Health Pathway. These funds can be used for day-to-day medical expenses, including GP and specialist consultations, medication, radiology, and pathology, offering greater financial flexibility and promoting proactive health management.
For more information on how the Fund works, please visit: https://www.discovery.co.za/medical-aid/personal-health-fund
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Dr Ron Whelan |
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 www.discovery.co.za  @Discovery_SA 0860 99 88 77 |
