Tag: remote working

Under the best economic circumstances, paying for legal services can be difficult for small businesses and start-ups. With the COVID-19 pandemic currently wreaking havoc on the global economy, and companies’ cash flow, there’s a good chance that businesses around the globe are putting their legal needs on the back burner.

When planning around COVID-19 was first catapulted into the boardroom of organisations, there was tremendous readiness by most tech companies to adopt this new way of work. For the most part, teams were well equipped with the relevant mobile infrastructure such as laptops, personal smart phones, data/home internet to enable teams to continue working with limited disruption.

COVID-19 cannot take all the blame for the disruptions taking place in the global economy. The pandemic and resultant lockdown simply provided a conduit for highlighting the failings across industries in South Africa, whether that is healthcare, public transport, education, or others.

The global COVID-19 pandemic has provided critical leadership lessons for governments and organisations around the world. The crisis affirmed the importance of bold, decisive decision-making in the face of unprecedented challenges, while also highlighting the importance of agile thinking and adaptability.

How companies treat their people during the COVID-19 pandemic will define the type of employer they are. And how they adjust their human capital management strategies in response to the pandemic will impact employee loyalty, motivation, and satisfaction, which in turn impacts customer satisfaction.

Almost a year into the global COVID-19 pandemic, most organisations have settled into new, more digital ways of working and collaborating. Even though the crisis is not yet behind us, businesses should seize this chance to evaluate their performance through a new lens – and to reshape themselves into more resilient, flexible and productive organisations.

With many people still working from home, prioritising a heavy workload has become more of a challenge for employees and managers than it was before COVID-19. Our new remote working reality means many people are juggling large work volumes with new challenges such as disrupted school schedules, the need to self-quarantine, or colleagues taking time off due to illness.

Leverage virtual meeting tools and capabilities to cement customer and employee relationships. The current coronavirus pandemic has caused many countries such as UK, USA, Italy, Spain, South Africa and Germany, among others to follow a lockdown approach.

It’s been six months since employers sent their teams home and now it’s time to put their companies back together. The forced work from home experiment appears to have been quite successful. Work is getting done, everyone is proficient at online collaboration and video meetings, workplace politics is at an all-time low and teams are less stressed from the daily commute.

In a time when customer service delivery reigns supreme, many organisations are faced with multiple obstacles in getting their standards and interaction back to pre-COVID-19 levels. Communication and more specifically telephony systems have also been critical.