Tag: Large Language Model (LLM)
Human – agentic AI collaboration
The ascent of agentic AI, systems that can perform tasks without human intervention, represents more than just an incremental technological advancement. Instead, it marks a fundamental reshaping of the business landscape. The possibilities for enhanced productivity and innovation are immense.
The future of AI – why trust and governance matter
Artificial intelligence (AI) has become embedded in systems that power organisations, industries and people’s daily lives. Generative AI (GenAI), in particular, is reshaping how organisations operate. In doing so, the technology is driving efficiencies and unlocking new opportunities. However, with this potential comes significant risk.
AI is changing search – and elevating reputation PR
Public Relations (PR) is more crucial than ever in the age of Generative AI (GenAI) and Large Language Models (LLMs). AI-driven search engines no longer just scan social media or reviews - they prioritise authoritative, editorial content. This shift is redefining online reputation and elevating PR’s role in shaping brand credibility.
Teaming up with AI
Remember when smartphones were just getting smart, and we thought, "can it get any better than this?" Well, here we are, standing on the cusp of another revolution - this time with Artificial Intelligence (AI) as our co-pilot. It is like we have been handed the keys to a futuristic car that not only drives itself but also tells jokes to keep us entertained on the journey. But how do we make the most of this incredible partnership?
AI risks for children – balancing benefits and challenges
Artificial intelligence (AI) risks for children encompass privacy concerns, over-trust, misinformation and psychological effects, highlighting the need for careful oversight. It is challenging to maximise AI’s benefits for children’s education and growth while ensuring their privacy, healthy development and well-being.
Legislative frameworks for AI – guiding ethical integration
Legislative frameworks for artificial intelligence (AI) highlights the critical need for regulations to ensure ethical and responsible AI development. AI adoption has increased significantly in recent years. In 2018, companies using AI allocated only 5% of their digital budgets to it.
AI insights from unstructured data – transforming CX
Every organisation is working to harness artificial intelligence (AI) to improve sales and customer service experiences. However, great AI relies on data. Traditionally, companies have used structured data, such as rows and columns, often from customer relationship management (CRM) applications.
AI simplifying global payroll
Artificial Intelligence (AI) is revolutionising global payroll management, making it more efficient and accurate – not only for businesses but also payroll professionals. AI isn’t replacing payroll professionals; it’s empowering them. The technology acts as a powerful partner, augmenting payroll professionals’ capabilities, enhancing their productivity and allowing them to play a more integral role in the organisation’s success.
AI driving growth and innovation
As artificial intelligence (AI) continues to supercharge every aspect of business and society, South Africa stands at a critical juncture. Rather than fearing job displacement, we can harness AI to drive widespread growth and prosperity. By fostering local innovation, investing in AI education, and creating a conducive regulatory environment, we can empower citizens and businesses alike.
The role of AI in combating misinformation – an in-depth analysis
In an era defined by information overload, distinguishing between fact and fiction has become a paramount challenge. Artificial intelligence (AI) has emerged as a powerful ally in the fight against misinformation, employing sophisticated algorithms and machine learning techniques to ensure the integrity of the information disseminated to the public.