Tag: intuition

Are your data dashboards delivering real value for your business, or are they just smoke and mirrors? You can assess this vital e-commerce supply chain component by following these tips. Almost all studies reveal that 90% of information reaches the brain visually. As a result, data visualisation has become crucial for e-commerce business intelligence.

Embracing complex strategies over silver bullets is the key to sustainable business growth, as quick fixes often fail to address underlying challenges. Magical catch-all solutions that solve every business problem simply don’t exist. It’s time businesses lean into complexity instead of fearing it.

In today’s rapidly evolving market, customer experience (CX) is a battleground for companies vying to secure a competitive edge. Globally, evidence of the unequivocal correlation between CX and a company’s financial performance is widely understood.

While digitisation and automation create many opportunities for businesses to streamline tasks and deliver benefits of ease and convenience to customers, this doesn’t automatically translate to good customer service. In fact, that assumption can create a significant risk for any business, because the simple truth is that you cannot entirely remove the human element from your business when you are dealing with customers who are human.

It can be convincingly argued that the most important person to compete with in one’s life is oneself and not with others. My new book The New Success Paradigm: A Personal Leadership Discovery Platform is centred around a metaphor of the 'River of Life' and in using this metaphor I develop the book’s key theme of personal leadership strategies.