Tag: hospitality
E-visas aren’t enough to revive SA tourism
Are we there yet? E-visas could boost SA’s tourism competitiveness, but we are not yet geared for arrivals. Properly rolled-out digital visas will boost inbound travel. They will also dismantle long-standing entry hurdles. For anyone returning to South Africa after time abroad, there’s an unmistakable sense of homecoming – the warmth of a genuine South African welcome, coupled with the relief of the end of a long-haul flight.
SOL – My friend and adversary, Sol Kerzner
Sol Kerzner, the controversial and charismatic business tycoon, once dominated the Southern African tourism landscape. He left an indelible mark by developing dream destinations like Sun City and The Palace. Furthermore, he created the Atlantis developments in the Bahamas and Dubai.
Klein JAN Cookbook
The inspiration behind Restaurant Klein JAN did not come from a desire to create fine dining in the Kalahari. Instead, it came from my heart and the tables of my childhood. I carried these memories into an unknown land. Before visiting Tswalu for the first time, I had never been to the Kalahari.
ASN’s acquisition of Julie’s Biscuits – a strategic milestone in premium...
Acquisition of Julie's biscuits by ASN from Malaysia marks a significant stride in the culinary world, especially in the domain of premium snacking. The delectable assortment of Julie's biscuits has garnered immense acclaim not only from retailers but also from the discerning hospitality industry.
Opportunities and challenges of Artificial Intelligence in the hospitality industry
Global tourism has begun surpassing its pre-COVID-19 peak. South Africa remains a popular tourist destination with the hospitality sector contributing significantly to its gross domestic product (GDP). Competition in the hospitality industry is intensifying, making the marginal and not-so-marginal gains offered by artificial intelligence (AI) a vital consideration for any hospitality operator.
Privacy check-in – POPIA pitfalls in the hospitality industry
South Africa's hospitality industry is seeing a shift from traditional leisure-based tourism to experience-based tourism, focused on providing tourists with unique, authentic life-enriching experiences.
Why the #RightsOnFlights movement matters for business
There is a lot of buzz about passengers' rights and the accessibility of air travel – from which arm rail belongs to whom, to whether passengers should be allowed to bring service animals on board, to the better care of disabled people and their essential equipment. But one conversation in particular has taken hold. Alongside the RightsOnFlights hashtag.
BOOK REVIEW | Unreasonable Hospitality
Learn the surprising power of delivering beyond your customers' expectations.
Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park. Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
BOOK REVIEW | Bibby’s – More Good Food
Bibby’s – More Good Food embraces approachable food made with thoughtful consideration. Devoid of intimidating complexities, the recipes are for the most part appealingly simple, versatile and straightforward. Many of the recipes are plant-centric without being exclusively vegetarian. Expect an abundance of textural contrast and funky flavour enhancers.
Uniting innovation, insights & strategy for guest-centric success
In an era dominated by technology and data, the hospitality industry stands at the crossroads of transformation. Leveraging data and embracing digital innovations are becoming imperative for hotels to deliver exceptional guest experiences and stay competitive.