Jeffrey Madkins | Marketing Manager | Unilever Professional Southern Africa | mail me |
Imagine a head chef in an upmarket restaurant wiping down a prep surface between services, confident it’s clean. Or consider a canteen supervisor spraying down counters before the lunch rush. Both believe it’s sufficient. But is it?
Visible residue and food spills are easy to spot and wipe away. However, unseen contaminants, such as bacteria, can pose a bigger risk. Those risks add up quickly when dozens or even hundreds of meals are prepared daily.
Food poisoning, cross-contamination and surface-borne pathogens continue to pose persistent threats in any food service environment. Raw meat, poultry and other animal products can introduce harmful bacteria.
Warm temperatures can then encourage them to multiply. Additionally, the constant movement of people and food creates more opportunities for contamination. Poorly cleaned equipment, inadequate grease management, blocked drains, pest activity and inconsistent staff practices add further risks. Consequently, effective hygiene becomes less about scrubbing harder and more about cleaning consistently. These food safety cleaning practices help food service businesses maintain safer preparation environments.
Building a consistent cleaning programme
Commercial kitchens are complex environments, and many businesses underestimate the benefits of having a clearly defined, robust cleaning programme. Multiple food preparation activities take place throughout the day, and staff work under constant time pressure. And just as no chef wants a dish to taste different today than it did yesterday, the same should apply to hygiene.
In this environment, cleaning consistently and correctly is recognised as the gold standard safeguard in food safety. And while quality cleaning products such as those from Unilever Professional are essential, they deliver their greatest value when they’re used as part of a structured sanitation schedule. One that includes not just routine cleaning but also scheduled deep cleaning of equipment, drains and ventilation systems.
Putting this into practice starts with understanding where contamination is most likely to occur. A raw meat preparation station, for example, requires different hygiene controls from a plating area or a dry storage room. From there, the focus shifts to creating clear, repeatable procedures that everyone can follow.
Whether through documented cleaning routines, staff training or visual cues such as colour-coded equipment, these measures reduce reliance on memory or individual judgement. They help ensure that staff maintain the same standards, regardless of who is on shift. This becomes particularly valuable in busy operations or those with high staff turnover, where new employees need to understand expectations quickly and experienced staff benefit from regular reinforcement of established practices.
Getting the cleaning sequence right
The cleaning sequence is just as important as the products used. Staff should remove food residue, grease and other organic matter before sanitising surfaces. These contaminants can reduce the effectiveness of the product. Equally, sanitising products need adequate time on a surface to work effectively. This allows them to achieve the manufacturer’s intended level of microbial control. Skipping or rushing these steps can compromise the entire process.
The benefits of a cleaning schedule extend well beyond food safety. Standardised hygiene practices simplify training, support compliance, encourage the correct use of cleaning products, improve accountability and provide management confidence that essential tasks are being completed as intended. Rather than relying on individuals to remember every step, businesses create an environment where good hygiene becomes part of the way the kitchen operates.
South African hospitality and food businesses work within a regulatory environment that places strong emphasis on safe food handling and documented hygiene practices. Legislation such as the Foodstuffs, Cosmetics and Disinfectants Act, in conjunction with food safety management principles like HACCP, requires businesses to identify hazards, implement appropriate controls, and demonstrate that these controls are being applied correctly.
That’s why defining those controls in advance removes guesswork and helps ensure that critical cleaning tasks are carried out consistently, even during the busiest services.
This includes maintaining clear records that can be verified during inspections or audits. In this environment, effective hygiene isn’t something that businesses should do only when time allows or in preparation for an inspection. Instead, they should build it into every shift as an established habit. Consistent food safety cleaning practices can help make that habit part of everyday kitchen operations.
Making hygiene part of the operation
Kitchens that run on systems are kitchens that stay open. A cleaning product is a tool. A cleaning system is a strategy, and together they protect your business, your staff and every plate that leaves your kitchen.
Ultimately, effective food safety cleaning practices depend on more than choosing the right products. Businesses must establish clear procedures, train staff, maintain appropriate cleaning schedules and verify that teams consistently follow those procedures. This systematic approach helps protect customers, staff and the business itself.


























