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Know Your Customer trends for 2022

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The way customers are engaging in today's new digital world has changed and is still evolving rapidly. We use technology to open bank accounts, work online and buy products. Technologies empower people to behave differently, which has led to digital disruption and a much more empowered consumer.

Ways to fight holiday shopping fraud in 2021

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Welcome to the holiday shopping season for 2021, the second impacted by the pandemic. Supply chain issues aren’t the only things that can ruin your holidays this year. Global Supply chain issues and scenes of countless ships waiting to unload their global cargo have certainly reminded us all of how interconnected we are around the globe.

South Africans are urged to be aware when it comes to...

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Off the back of National Savings Month – which was celebrated in July – followed by South Africa honouring its women in August as it celebrated National Women’s Month. It is fitting that these two months are celebrated after each other. South Africans hold their women in high regard as they play a vital role not only in society, but in the home.

Moving into the digital space: electronic COCs

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The digital domain has evolved into a world of its own, endless online opportunities have been availed for various processes which were previously traditionally facilitated. Although these methods themselves have not changed much, society has, and it is vital that we also keep up with the times.

Is security ruining your integration project?

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Identity access management (IAM) is an older approach to enterprise security that is complex and difficult to manage across all users, throughout the business and its many systems, both sanctioned and shadow, along with the associated on- and off-premise data.

FICA amendments deadline fast approaching

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The deadline for accountable institutions to meet the amendments of the Financial Intelligence Centre Act, No. 38 of 2001, as amended by the Financial Intelligence Centre Amendment Act, Act 1 of 2017 (FICA) legislation, which was introduced to counteract money laundering and the financing of terrorism, is fast approaching on April 2, 2019.

Fighting fraud with AI

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When it comes to AI, virtual assistants and chatbots are an immediate association for many. However, despite the growing importance of intelligent, programmed systems in relation to customer-facing interactions and hyper-personalised marketing, AI has other important uses for companies too – in fighting fraud.

BusinessBrief February/March 2018/19 edition is now available!

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Read our exclusive cover story entitled WHISTLEBLOWING | THE COST OF COURAGE! by David Loxton, Head, Africa Forensics & Cyber, as well a host of other topical management articles written by professionals, consultants and academics in the February/March 2019 edition of BusinessBrief.

Neural biometric – the next generation of cyber security?

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With security as the watchword at every turn and in practically every transaction in modern-day life, the unsettling reality remains that fraud, identity theft, and cybercrime are rapidly on the increase globally.

Building a united front on financial crimes

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Cyber attacks against financial services firms and other sectors have increased in number, size and sophistication. Globally, cybercriminals have launched large-scale attacks against banks and other financial institutions, siphoning billions of dollars from bank accounts as well as stealing millions of credit card records.

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