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Refocusing CX in 2024 – key areas

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In today’s rapidly evolving market, customer experience (CX) is a battleground for companies vying to secure a competitive edge. Globally, evidence of the unequivocal correlation between CX and a company’s financial performance is widely understood.

Getting the right type of business funding

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Accessing the right funding and financing, at the right time, can mean the difference between starting up, staying open, or shutting down. The economy is facing a challenging business environment, with slow global growth, economic volatility, and ongoing power supply issues. This means that many businesses in South Africa are still trying to find their financial footing

Transition options for the core

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Representing 75-80% of a portfolio, the core public equity and debt investments can drive the largest impact on positioning the whole portfolio on a path to meet whole portfolio climate objectives. Decarbonisation on a scale sufficient to reach global emissions-reduction targets will transform each sector of the global economy.

Key risk trends for directors and officers in 2023

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Which are the main factors driving the possibility that a company and its board of directors may be sued by investors or other stakeholder groups in 2023? A poor financial performance or even insolvency amid economic uncertainty and the prospect of a global recession, a lack of robust cyber security and governance processes, or an inadequate or non-compliant response to environmental, social and governance (ESG) issues are among the key risk trends in the Directors and Officers (D&O) insurance space

The evolving role of the audit profession

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The voices calling for sustainable business practices across all industries are growing ever louder and the journey towards ‘Net Zero’ will require everyone across the globe to play their part if we are to successfully combat the risks associated with climate change.

Mining’s embracing fresh role as stewards of decarbonisation

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Miners are stepping up to take a more prominent role in the energy transition. According to the United Nations Global Compact-Accenture Strategy CEO study, about 72% of mining and metals CEOs agree that sustainability issues, including decarbonisation, are 'very important' or 'important' to the future success of their businesses (compared to just 54% across all industries).

Nedbank reports strong earnings growth, lifts interim dividend

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A 26% increase in headline earnings per share and a robust balance sheet enabled an 81% increase in the interim dividend per share. The South African economy held up relatively well as global economic conditions deteriorated significantly in the first half of 2022.

ESG investing – a fad or the future?

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Modern Portfolio Theory, introduced by Harry Markowitz in 1952, has provided the lens for the way investments have been viewed for more than 60 years. In its most basic sense, it suggests the most efficient portfolio is one that maximises the return at a set risk level.

Banking and economic environment in the first half of 2021

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Operating conditions in the first half of 2021 were better than we expected at the start of the year. This was evident in upward revisions to GDP growth, vaccine rollouts gathering pace and positive developments on key reforms in SA.

Championing LGBTQ+ inclusion will build better companies and societies

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For decades the rainbow flag has united the Lesbian, Gay, Bisexual, Transgender, and Queer+ (LGBTQ+) community and serves as a symbol of diversity and solidarity. Pride Month, as well as being a time to celebrate, has also been an opportunity to commemorate and recognise the impact that members of the LGBTQ+ community have had on history at a global, national, and local level.

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