Tag: Emotional Intelligence (EQ)

In Kenya's competitive banking and finance sector, converting customer interactions into successful transactions is critical. Financial institutions aim to distinguish themselves through this strategy. With the country’s rapidly expanding mobile penetration, there is a need for innovative communication strategies.

I do not consider myself an early or late adopter of technology. I need the right nudges to start exploring. After trial, I enjoy playing and learning new applications. Recently, our business unit started exploring Artificial Intelligence (AI) tools to enhance strategy delivery.

Remember when smartphones were just getting smart, and we thought, "can it get any better than this?" Well, here we are, standing on the cusp of another revolution - this time with Artificial Intelligence (AI) as our co-pilot. It is like we have been handed the keys to a futuristic car that not only drives itself but also tells jokes to keep us entertained on the journey. But how do we make the most of this incredible partnership?

Master of Business Administration (MBA) and Doctor of Business Administration (DBA) education choices offer professionals a strategic pathway to enhance leadership skills, drive career growth, and achieve long-term success. These qualifications equip professionals with leadership skills, strategic insight, and global perspective. These qualities are essential to excel.

Empathy is a key differentiator in creating exceptional customer experiences. In an increasingly tech-driven business world, it stands out. Labelled a ‘soft skill,’ it is a complex trait to develop. This development requires self-awareness, emotional intelligence, and ongoing effort.

A few years ago, as whispers of artificial intelligence (AI) began permeating the marketing sector, there was a palpable buzz. Part excitement, part scepticism. Across industry gatherings and in hushed conference calls, professionals half-joked about AI potentially rendering traditional skills redundant. However, as we ventured into this new terrain, our initial apprehension gave way to a profound realisation: AI wasn’t here to replace us; it was here to enhance our capabilities and extend our reach. 

In South Africa, women aspiring to leadership roles encounter a landscape shaped by historical inequalities and persistent socio-economic challenges. Women in leadership, particularly black women in South Africa, face a unique set of challenges deeply rooted in both historical and contemporary contexts.

The role of women in global leadership has become increasingly significant. Women bring unique perspectives and qualities that are not only transforming businesses but also shaping the future of industries and societies at large. Despite the considerable progress made in recent years, female leaders continue to navigate a complex landscape filled with challenges.

It is important for developers to understand the domain and the significance of domain mastery in software technology. The pivotal role of Sprint 0 in successful product implementation is highlighted, emphasising that it is not just for discovery but also a comprehensive exploration of the domain at hand. Developers must grasp the client’s revenue streams to maximise client success.

Embark on a transformative journey as you discover the wisdom, tools, and strategies to become a leader of substance and stature. This book is underpinned by Dr Dreyer’s decades of experience, collaborations with world-renowned institutions, neuroscientific insights, and real-life success stories.