Tag: Dumisani Moyo

Emerging technologies such as Artificial Intelligence (AI), Machine Learning (ML), and the Internet of Things (IoT) are transforming our personal and professional lives. These tech-driven and disruptive innovations are still in their early stages of development. However, they hold the potential to fundamentally reshape business, society and the global economy.

In today's fiercely competitive retail landscape, prioritising customer experience has become crucial for attaining sustainable competitive advantages and ultimately ensuring long-term success. This underscores the need for retailers now more than ever to prioritise customer engagement and aim to enhance the overall customer experience and deliver unparalleled customer satisfaction.

In today's world, it's nearly impossible to imagine life without technology and computers. Initially confined to workplaces, computers quickly became ingrained in many aspects of our daily lives, such as shopping, and, most recently, remote work. With the advent of Artificial Intelligence (AI), computers can now mimic human cognitive abilities, such as learning and reasoning, and make independent decisions, just like humans, and there is much more to come.

Read our exclusive cover story titled AI to AI communications - what can they discuss and do? by Dumisani Moyo, Marketing Director, SAP Africa, plus a host of other topical management articles written by professionals, consultants and academics.

Business leaders are facing an increasingly disruptive business environment, driven by supply chain constraints, critical skills shortages, hyperinflation, slowing economic growth, and persistent energy challenges, to name a few.

The month of May is significant for the African continent because it is during this month that we celebrate Africa Day. Africa Day commemorates the formation of the African Union on May 25, 1963. It is a day when Africans celebrate the continent’s independence, freedom, and liberation from colonialism.