Tag: diversity

In today’s rapidly evolving market, customer experience (CX) is a battleground for companies vying to secure a competitive edge. Globally, evidence of the unequivocal correlation between CX and a company’s financial performance is widely understood.

The Western (including South African) judiciary is a peculiar thing. To defy a judge is to commit an offence to society so great that most people do not even consider the merits of the defiance, and rush immediately to demand punishment. The recent controversy around Judge Mandlenkosi Motha is a case in point.

In the landscape of South Africa's corporate engagement within rural and peri-urban communities, a recurring narrative persists: a bias towards non-core Enterprise and Supplier Development (ESD) programmes and interventions overshadows the essential need for holistic, forward-thinking ESD strategies to boost small business growth.

Gender inequality is still rampant throughout society and in the workplace, it can take on many forms -  disparity in promotions, unequal pay and less leadership roles. While this is often the case in big corporations and civil society, we should also be turning a lens towards the education sector, where gender inequality is even more pronounced.

Few business leaders dispute that artificial intelligence (AI) is on course to upend every major market sector and industry, but many boards aren’t always aware of what a successful AI strategy looks like, or how best to prepare their organisations for the change.

Companies sponsoring learnerships are looking beyond profit towards a better future. Business success is not only about profit margins and market share - it is also about positively impacting society and contributing to the growth of future leaders.

Artificial Intelligence (AI) is revolutionising business and we’re all beginning to relax with it as we learn that it is generally to be welcomed rather than feared. As a tool, it is excellent at making tasks less time-consuming and more efficient, and this applies to the work of executive search businesses as much as to other business processes.

As the new year unfolds, many business leaders across Africa are assessing the 2023 year to chart an increasing resilient path ahead. Last year, major key events unfolded that had global repercussions on supply chains, businesses and the leaders of those businesses.

Stories sell. They grab at us and hold our attention in ways that fact-heavy reporting does not. What’s more, the stories we in the communications industry tell often have an impact, even on ourselves, that we don’t immediately grasp.

In an age of information overload, the battle against fake news has become a defining challenge for media consumers, journalists, and technology innovators alike. The proliferation of misinformation poses a threat to public discourse, trust in journalism, and even democratic processes. Can we ever completely rid ourselves of fake news, and could AI be the key to addressing this pressing issue?