Tag: DigitalBureaucracy
SARS’s digital border bureaucracy – progress or pointless compliance?
The South African administrative state has acquired yet another hammer - digital traveller technology. Government departments appear now to assume that because something can be digitised, it should be digitised. Worse still, because information can be collected, it ought to be collected. SARS's compulsory new online “Traveller Declaration” system exemplifies this increasingly pervasive mindset.
