Tag: digital transformation
SURVEY | Signifying opportunities & challenges for the banking sector
While the African banking market has seen withdrawal of global banks over the last 5 years, the opportunity for localised banking has seen the opposite, driven by the expansion of African banking groups into the continent, led mostly by South African, West African, and Northern African banks.
The evolving role of the CIO requires a focus on sustainability
As the world becomes increasingly digital and a shift by organisations to pursue generative AI, a shift is taking place within boardrooms. CIOs are now fulfilling more strategic roles to drive digital transformation and sustainability.
SD-WAN – the key to navigating today’s connectivity & security challenges
Demand for managed software defined wide area networking (SD-WAN) solutions is experiencing explosive growth as businesses grapple with new connectivity and security challenges. SD-WAN plays an essential role in facilitating cloud migrations and hybrid working models at a time of growing cybersecurity threats.
Impact of the evolution of the real estate industry on agents
The real estate industry has undergone a profound transformation over the past two decades and, as a result, the landscape that real estate professionals navigate today bears little resemblance to the one of even a decade ago.
Investing in 4IR makes sense for IM&E manufacturers
The pace of technology change keeps accelerating, not just in the manufacturing sector, but across industry sectors globally. Machines are faster, more powerful and more sophisticated than ever, and this trend shows no signs of easing off. However, for many reasons, South African industrial equipment and machinery (IM&E) manufacturers have been slow to adopt some of the latest technology, relying instead on old models. In doing so, they run the risk of falling behind their regional and global counterparts.
Navigating the tide of CCMA changes
In the ever-changing South African labour market, the Commission for Conciliation, Mediation, and Arbitration (CCMA) has adopted digital transformation to improve accessibility and efficiency. The introduction of an online portal streamlines CCMA referrals, accommodating modern communication demands.
STUDY | AI alters middle managers’ work
The introduction of artificial intelligence (AI) is a significant part of the digital transformation bringing challenges and changes to the job descriptions among management. A study we conducted shows that integrating AI systems into service teams increases demands imposed on middle management in the financial services field.
People challenges & talent gaps – biggest business obstacles
The uniquely challenging global events of the past few years have underscored the critical importance of people management for companies. Disruptions, including the pandemic and its aftermath, forced organisations to clearly define priorities and quickly build up specific capabilities in employee health and safety and more flexible working models.
New Year’s resolutions to make if you work in business travel
We all know the enthusiasm of making ambitious New Year's resolutions each January - get fit! Save money! Spend less screen time! But while our personal goals often fall by the wayside, setting professional resolutions can be genuinely transformative. That's why I recommend starting the year by relooking your corporate travel game.
Don’t expect brand loyalty in today’s retail environment
Spurred on by unpredictable market trends, changing customer behaviours, and the rise of e-commerce, businesses are having to redefine their operations. One industry in particular feeling the weight of this change is retail.