Tag: digital transformation
Building cyber resilient organisations for growth and security
With increasing alacrity, businesses must recognise the crucial need to transform their organisational structures. This is necessary to keep pace with the rapidly evolving digital landscape. However, it’s equally important for organisations to consider the associated risks. This will ensure long-term resilience.
Supply chain digital transformation
As technology accelerates and sustainability gains global attention, supply chain management is becoming a crucial driver of business success. In South Africa, unique challenges such as rising costs and resource constraints are inspiring innovation through digitisation and sustainability.
SME growth through digitalisation
In today’s digital age, data-driven insights have become the cornerstone of business success. These insights help businesses thrive. Understanding customer needs provides a greater competitive edge. Additionally, analysing financial data helps businesses plot their growth. This allows them to fulfill their full potential. The benefits of data in the business world are endless.
Optimising CX with automation
Simplifying customer interactions can lead to happier, more loyal customers. There is more choice than ever before, meaning customers are not forced to endure a customer experience (CX) that is characterised by clutter or unnecessary friction. We’ve all experienced difficult customer experiences. Just recently, I opted to use WhatsApp to engage with a business but was channelled back and forth between channels to ultimately accept that I was number 200-odd in the voice queue.
Digital transformation in manufacturing a priority for growth
Following a challenging 2023, South Africa’s manufacturing sector must prioritise digital transformation, cost reduction and reskilling to drive growth. South Africa boasts a well-developed manufacturing sector. In 2023, the sector in its entirety provided more than 1.6 million jobs and accounted for 13.0% of South Africa’s gross domestic product (GDP).
Colocation driving Africa’s digitalisation
Africa's digital economy is growing at an astonishing rate, making dependable and scalable IT infrastructure indispensable. A key component of this growth is colocation, which enables multiple clients to store their servers and networking hardware in shared, third-party data centres. This approach is rapidly gaining traction across the continent.
Visa process reforms – a positive shift for tourism and immigration
The standardisation of port-of-entry visa requirements heralds positive change at Home Affairs.
We encouraged by the work being done by Minister Leon Schreiber and his team at the Department of Home Affairs (DHA). This includes the launch of the remote working visa scheme (officially gazetted on 9 October) and the new immigration directives. These changes bring welcome reforms to the country's immigration policy.
Family business succession planning for entrepreneurial families
Succession and continuity planning is an essential endeavour for high-net-worth entrepreneurial families looking to safeguard their family businesses and the financial security of the next generation. Expert insights are provided on how to navigate this complex process effectively to ensure that families who run businesses can continue to thrive even if their circumstances change.
Wireless vibration sensor monitoring in mining
In modern mining the advent of wireless vibration monitoring is ushering in a new era of asset management and fault prevention. Over the past two years, advancements in sensor technology have significantly enhanced the capabilities of remote monitoring, driving the rise of autonomous mining and drilling operations.
Strategic investments drive 30% client growth in business banking
Capitec reports 36% growth in its financial results for the six months ended 31 August 2024, driving headline earnings to R6.4 billion. The nation’s leading retail bank – now with 23 million clients – says its strategic focus and continued investment in digital transformation since 2020, product diversification, and client-centric solutions continue to yield impressive results, positioning it as a trailblazer in South Africa's financial services sector.