Tag: digital disruption

With citizens, governments, and businesses more dependent than ever on digital connectivity, one of the most pressing sectoral issues for this decade is cybersecurity. While this issue has been in the public consciousness for some time now, there is still a wide perception gap between organisational executives, who feel positively about their cyber resilience, and security leaders who do not.

While the rise of artificial intelligence (AI) was already underway, COVID-19 dramatically accelerated its use and adoption in workplaces globally. Whether AI proves to be a tool for human learning and advancement, promoting broader economic access and inclusion, or a technology that replaces and excludes them is up to us.

We have released the Global Megatrends 2022 report, an analysis of the global forces significantly impacting society and the project management profession today. Global Megatrends 2022 helps project professionals understand the world’s rapid transformation and the global context in which they work so they can use projects to solve complex problems.  

The way customers are engaging in today's new digital world has changed and is still evolving rapidly. We use technology to open bank accounts, work online and buy products. Technologies empower people to behave differently, which has led to digital disruption and a much more empowered consumer.

The world has entered a period of accelerated change. This has everything to do with the disruptive events of 2020, the cognitive rewiring which each of us is going through, and the profound macro shifts reshaping the world as we know it.

The move towards virtual, augmented reality and gamification is becoming increasingly effective in brand’s story telling. Our first experiences define us: the first kiss, our first day at school, the first broken arm, baby’s first smile and that first broken heart.

Ever had that experience where you were chatting or texting someone about a topic and the next thing you know, you log onto your social media pages and find either an advertisement or suggestion on the very same topic? Well, this mystery is more common than you think.

The prospect of another year of lack-lustre growth presents forward-thinking business leaders with the perfect reason to tap into the ‘experience economy’. The country’s lackadaisical approach to customer experience is a glaring gap that could deliver tangible results if properly filled.

Digital disruption has clearly hit the banking industry hard across the globe. The first decade of the 21st century initiated enormous change in the way financial institutions operate and this has only accelerated over the years leading up to the current 4th Industrial Revolution (4IR).

Never before have we had so much information so readily available at our fingertips and there is no doubt that acceleration of innovation and the velocity of disruption underpinning the Fourth Industrial Revolution are having a major impact on businesses.