Tag: digital banking

Conversations about the war for talent in financial services have persisted for many years. Competition to attract skilled individuals has always been intense, with high demand for talented professionals. This competition has intensified recently as hiring activity accelerates to meet today's significant challenges.

Capitec reports 36% growth in its financial results for the six months ended 31 August 2024, driving headline earnings to R6.4 billion. The nation’s leading retail bank – now with 23 million clients – says its strategic focus and continued investment in digital transformation since 2020, product diversification, and client-centric solutions continue to yield impressive results, positioning it as a trailblazer in South Africa's financial services sector.

In a matter of seconds, it is possible to hold your phone up to your face and see what you will look like in 40 years. Or, you could fuse the image of your face with that of a celebrity. You could even record a birthday song for a friend in the voice of their favourite artist.

If you’re reading this, there’s a very good chance you’re already familiar with Environmental Social Governance (ESG). ESG is a constantly evolving standard that emphasises the importance of doing business in a way that positively impacts the environment, society and stakeholders.

The world of financial services is changing – for the better. A multitude of virtual banking and payment options, cardless and accountless services, and now, Banking as a Service (BaaS) are making financial inclusion the norm instead of a privilege.

Two-thirds of South Africans expect the country’s banks to make a full transition to digital banking within five years, a report by Boston Consulting Group (BCG) in partnership with us, has found.

Naspers Limited (JSE: NPN) announced strong revenue growth with profitability in core operations for the year ending 31 March 2022. Building on the prior year’s standout performance, the Group’s ecommerce portfolio delivered revenue growth of 49% to US$10.7 billion.

Prosus N.V. (AEX: PRX) announced strong revenue growth with profitability in core operations for the year ending 31 March 2022. Building on the prior year’s standout performance, the Group’s ecommerce portfolio delivered revenue growth of 51%1 to US$9.8 billion.

The customer satisfaction gap between South Africa’s banks is closing rapidly, with the digital acceleration brought about by the pandemic being a significant equaliser. Banks are under significant pressure to reinvent their customer value propositions and differentiators at a time when technology and digitisation are making them increasingly invisible to their customers - until things go wrong.

The fact remains that training people to acquire the necessary future skills is essential. We need to have people equipped to not only do their work effectively but also to compete globally. However, skills alone are not enough – experience matters.