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How to build trust in the age of AI

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Imagine cruising down the highway in your Tesla (Model 3), sold by the dreams of the autopilot feature. Suddenly a disaster strikes as the car's AI fails to distinguish a semi-truck ahead, resulting in a fatal accident. This scenario that occurred in Florida on March 2019 highlights the potential dangers of reliance on AI in autonomous vehicles. Yet, in October 2023, researchers from the University Medical Center Utrecht, developed a deep learning algorithm; a form of AI, to identify brain tumours, speeding up diagnosis which now goes on potentially save millions of lives.

What questions should boards be asking about AI?

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Few business leaders dispute that artificial intelligence (AI) is on course to upend every major market sector and industry, but many boards aren’t always aware of what a successful AI strategy looks like, or how best to prepare their organisations for the change.

Sophisticated, highly scalable deepfakes threatening banks

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In a matter of seconds, it is possible to hold your phone up to your face and see what you will look like in 40 years. Or, you could fuse the image of your face with that of a celebrity. You could even record a birthday song for a friend in the voice of their favourite artist.

AI to AI communications – what can they discuss and do?

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In today's world, it's nearly impossible to imagine life without technology and computers. Initially confined to workplaces, computers quickly became ingrained in many aspects of our daily lives, such as shopping, and, most recently, remote work. With the advent of Artificial Intelligence (AI), computers can now mimic human cognitive abilities, such as learning and reasoning, and make independent decisions, just like humans, and there is much more to come.

BusinessBrief October/November 2023 edition is now available!

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Read our exclusive cover story titled AI to AI communications - what can they discuss and do? by Dumisani Moyo, Marketing Director, SAP Africa, plus a host of other topical management articles written by professionals, consultants and academics.

Automating business processes through the power of AI

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Most mid-sized to large organisations in South Africa have made significant investments in IP-based surveillance systems, with a heavy focus on detecting and preventing crime. From warehouses, factory floors and offices to shops and parking lots, organisations have blanketed their properties with digital cameras for security reasons.

What are the rules for the ethical use of AI?

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A few months ago, intellectual property officials in South Africa became the first in the world to award a patent that names an artificial intelligence (AI) as the inventor of the product. The moment was a triumph for Ryan Abbott, a professor at the University of Surrey who has for years led a battle against patent offices around the world to recognise artificial intelligences as investor.

Fact from fiction

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Over the last few months, I have found it increasingly difficult to verify information. The Tembisa 10, the story of the alleged decuplet birth is case in point. It was accepted as fact and reported around the world. But it was fiction and rightfully condemned by the South African Editors Forum (SANEF).

Fighting fraud with AI

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When it comes to AI, virtual assistants and chatbots are an immediate association for many. However, despite the growing importance of intelligent, programmed systems in relation to customer-facing interactions and hyper-personalised marketing, AI has other important uses for companies too – in fighting fraud.

An additional layer of deep learning enabled EDR needed for POPI

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For any South African organization, the best way to prepare for POPI is to implement a solid data protection strategy that guards against loss of data whether through malicious or accidental methods.

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