Tag: customer expectation

Increasingly dominated by cloud solutions, the global payroll and HR software market is forecast to top $61 billion by 2030. This growth reflects the shift towards cloud-based payroll and HR systems in businesses of all sizes and across industry sectors. The adoption of cloud-based systems has had a disruptive influence on the way businesses manage their payroll and HR functions.

South Africa's hospitality industry is seeing a shift from traditional leisure-based tourism to experience-based tourism, focused on providing tourists with unique, authentic life-enriching experiences.

Hiring registered businesses is more than just cost-and-time savings, it’s for the greater good of the country. As much as addressing South Africa’s dire unemployment rate is critical, building industry role players recommend that businesses and members of the public tread carefully when securing the services of unregistered contractors.

As I navigate the ever-evolving landscape of digital transformation within various industries, I've come to realise how vital the tools we adopt are to our efficiency, connectivity, and competitiveness. In my experience, the Samsung Galaxy S24 Ultra epitomises the kind of transformational tool that transcends its basic function as a smartphone to become a cornerstone for innovative business practices.

Periodically, brands embark on brand refresh journeys, from simple repositioning to complete overhauls. These endeavours pose significant challenges no matter the size of the organisation, requiring substantial investments of time, resources, and capital.

With Black Friday around the corner, South African retailers are gearing up for one of the busiest shopping days of the year. Unfortunately, most are ignoring a vital element in ensuring they are ready for the influx of shoppers. Black Friday and Cyber Monday have become staples of the South African calendar, with shoppers spending billions of Rands on deals.

In today's rapidly evolving digital business landscape, customers are raising the bar for their partners and vendors. Customers no longer settle for basic support; instead, they demand effective assistance to expedite their digital transformation and overcome industry-specific challenges. As these projects become more intricate, it's clear that no single provider can cover all bases.

For many years, the South African banking sector has strived to comply with international financial regulations, such as Basel II and its successors, in order to ensure cost effective access to global markets. With its focus on proving the accuracy of risk measures, Basel drove the adoption of data management principles within South Africa’s major banks, but with a risk focus.

The era of emerging technologies is changing everything in our lives. It’s changing the jobs landscape and how we work, but also how we interact with one another, how we are entertained, and how we learn. At the same time, businesses face changing customer expectations, and governments must contend with new demands from their citizenry.

While digital transformation may seem like an overwhelming exercise for enterprises with a large investment in legacy infrastructure, the reality is that it has become imperative. The longer businesses delay, the further behind they will fall when it comes to their ability to innovate and be agile in the face of change.