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Conversations with AI

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Conversations with AI is not a manifesto or a sermon. It is not a conspiracy theory either. Instead, it offers an eye-opening record of what happens when a human being and a machine strip away everything except logic, Scripture, evidence, and raw inquiry. They then let the conversation go wherever truth demands.

Service as a Service – humanising digital transformation

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Digitalisation has brought, and continues to bring, sweeping advancements in how companies go to market and how customers engage with brands. Agentic AI is now poised to disrupt even these developments. As a result, organisations are scrambling to invest in the "next big thing" because they fear being left behind. However, history shows that when speed becomes associated with winning, companies often blur the line between operational effectiveness and strategy.

Why every board agenda needs a cyber conversation

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Boards spend a great deal of time asking questions. They challenge strategy, review financial performance, interrogate financial statements and revisit decisions that made sense six months ago but may no longer make sense today. That is why one question stands out: "Why are executives and boards not doing the same when it comes to their cybersecurity?" My view is simple. As organisations become more digital, it becomes increasingly difficult to justify treating cyber resilience as something that sits outside regular business discussions.

AI isn’t replacing editors – it’s moving them upstream

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Most editors recognise this pattern, even if they rarely call it out directly. The footage arrives, and the first assembly begins. Somewhere during the early cuts, it becomes clear that something is not working as expected. The pacing feels slightly off. The tone does not fully land. Moreover, a scene that looked convincing on paper struggles to hold together on screen.

Fraud defence – do silos still work?

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The Financial Sector Conduct Authority's (FSCA) call for a centralised anti-fraud hub at its 2026 conference reflects a timely recognition that South Africa's financial institutions (FIs) cannot successfully fight financial crime in isolation. However, centralisation alone is not enough.

How AI and ESD funding can transform SMEs

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Small and Medium Enterprises (SMEs) are undeniably the lifeblood of South Africa's economy. They represent 91% of businesses in the formal sector and employ roughly 60% of the country's workforce. Yet, the entrepreneurial landscape remains notoriously harsh. More than 70% of South African SMEs fail between their first and fifth years.

Future workforce skills – preparing young people for shifting careers

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The world of work is changing faster than our education systems can track, which means preparing for a single career or a fixed set of skills is, paradoxically, one of the least effective strategies a young person can adopt today. The most important shift is to think about careers as journeys rather than destinations.

World Cup’s indirect win for SA tech

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While Bafana Bafana lost the opening game against Mexico, Lenovo’s technology underpinning the event was a big winner. The opening match of the World Cup did not go South Africa's way. As always, we lived in hope. Then we resigned ourselves to the inevitable. However, the one thing that worked seamlessly and proved to be a winner for fans of both Mexico and Bafana Bafana was the technology underpinning the tournament.

Hiring CMOs – fortified for the future?

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The Chief Marketing Officer role has transformed - but most organisations are still hiring as if it hasn’t. Artificial intelligence (AI), smartphones, social media, influencers and shifting customer expectations have transformed the way growth is achieved. Yet many organisations continue to misunderstand the evolution of the role.

AI digital foundations – why technology alone fails

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The returns from digital transformation will remain elusive until business leaders confront an uncomfortable truth: the problem is not the Artificial Intelligence (AI), but everything underneath it. Consider this scenario. You lead a large retail business. Six months ago, you approved a significant generative AI investment to personalise customer promotions. The business case was compelling, the pilot results were strong and the board supported the move.

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