Constant release of new features can erode customer trust
Businesses must release new, exciting digital experiences and products at higher velocities than ever before to remain relevant and continue to increase their share of wallet in this brave new world which we refer to as the post-digital era. This unprecedented pace of innovation has several unintended consequences, which, if not purposefully addressed, can erode trust and alienate customers.
Launch of BCX
Ian Russell | Chief Executive Officer | BCX | www.bcx.co.za |
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BCX is driving disruption at the front line of technology and beyond
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