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Monday, March 18, 2019

Competition regulation in Africa

Roughly half of the African continent already has competition legislation in place, although some of these systems are not yet functional, and there are new systems coming into force all the time. For example, the head office of the regional competition authority, the East African Competition Commission opened in Tanzania and the first commissioners were appointed, and the Nigerian parliamentary lower house recently passed what will be Nigeria’s first proper antitrust regime.


As a mobile-centric hub, Africa has the capability to approach banking in a whole new manner. In fact, today very few Africans have access...

Women – changing stereotypes creates opportunity

Statistics from globally recognised organisations and research institutions – PwC, Harvard & McKinsey – have found that the market for women is continuing to grow at an exponential rate while innovating to this segment still isn’t meeting its unique requirements.

Has business lost the human touch in customer experience?

Even as technology improves and automation becomes more prevalent, most consumers globally still prefer human interaction. People engage daily with apps, self-service checkouts, websites and the like. But the minute something goes wrong they want to talk to a person.


Customer intelligence is an essential part of being able to provide excellent communication across a variety of channels – the more a company knows...


This year will see three areas in the financial services sector impacted by technology. These are customer relationship management, the processes of banking and...

Doing tomorrow’s business today

Quintus Kilbourn | Head of Equities | Absa Corporate and Investment Banking | quintus.kilbourn@absacapital.com | cib.absa.co.za | “Never in human history has the present been so temporary”...

Digital mapping services report released

Fortune Sibanda | Public Policy and Government Relationships Manager | Google South Africa | dsafrica@google.com | www.google.co.za | Google has launched a report, conducted by research...

Supply chains cannot be shrunk into greatness

Barloworld Logistics - Why outsourcing can unlock value in tough economic times - Smart Supply Chain Solutions


by Douglas Kruger Most books on innovation get bogged down in the obvious stories: Edison and the lightbulb, Steve Jobs and the iPhone. Here, finally,...
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