Strategic cost management – can efficient cleaning improve profits?

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Jeffrey Madkins | Marketing Manager | Unilever Professional Southern Africa | mail me | 


Many South African business leaders have gone on record saying they are cautiously optimistic about our economic prospects for 2025. However, as the second quarter of the year unfolds, it remains essential that organisations continue to seek cost-saving opportunities, such as reducing inefficient spending habits without compromising quality or customer satisfaction.

Incorporating these strategies into mid-year planning can help protect the bottom line and position businesses for sustained growth over the next eight months.

Is your cleaning strategy costing you?

Facility maintenance, particularly cleaning operations, represents an often-overlooked opportunity for strategic cost optimisation.

Our research indicates that businesses can reduce their annual cleaning-related expenses through smarter procurement and operational practices. These adjustments can be made without impacting cleanliness or hygiene standards.

Drawing from my extensive experience in the commercial cleaning sector, there are several insights for organisations looking to optimise their cleaning operations:

  • Strategic product selection

Consider multipurpose cleaning solutions that can effectively handle various applications. For example, Domestos Multipurpose Thick Bleach offers versatility by reducing the need for multiple specialised cleaners. It is suitable for a variety of surfaces and applications, and it provides an exceptional clean that leaves business spaces hygienically spotless. This approach not only streamlines procurement but also simplifies inventory management and staff training. While universal products may cost more initially, their versatility often delivers superior long-term value.

  • Organisational culture and employee engagement

Successful cost optimisation requires a shift in organisational culture. When all employees understand their role in maintaining clean spaces, it drives customer satisfaction. This awareness encourages repeat business and bolsters both sales and profits. Additionally, it reduces the burden placed on cleaning staff.

  • Quality-focused procurement

The lowest price tag doesn’t always represent the best value. Professional-grade cleaning products, while potentially more expensive upfront, often provide superior coverage and efficacy. Because these products are more effective, businesses need to use less per application. This leads to significant cost savings over time and lowers the overall cost per use.

  • Striking the balance in bulk buying

Businesses are recommended to review their procurement strategies. Bulk purchasing, when properly planned, can yield substantial savings. For example, buying cleaning supplies such as Handy Andy Multipurpose Cream in larger quantities is more cost-effective than purchasing smaller-sized products. This strategy gives businesses more value for their money. However, it’s important to balance discounts for bulk buying against storage costs and product shelf life.

  • Equipment and asset maintenance

Regular maintenance of cleaning equipment is often overlooked but remains crucial for long-term cost management. Given that this equipment is used daily, proper care ensures it lasts longer and performs more effectively. This reduces replacement costs and labour time while minimising unexpected stoppage. Similarly, he adds that attention to other assets, such as linen, is important. Damage from poor-quality washing products or improper care can lead to frequent replacements. This is another cost often unnoticed but significant over time.

Strategic cost management in cleaning operations

Using quality products and maintaining proper care routines can extend the life of these assets and reduce unnecessary expenses.

Looking ahead, strategic cost management in cleaning operations extends beyond immediate savings. A well-maintained, hygienic workplace contributes to employee health and productivity. It also projects professionalism to clients and visitors. The goal is to optimise spending without compromising these essential benefits.


Strategic cost management





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