Tag: TransUnion
Real-time payments demand real-time intelligence
Africa is building one of the fastest-growing instant payment ecosystems in the world. However, transaction speeds now move in seconds. Fraud detection frameworks still operate in minutes, hours or even days. This gap creates a dangerous asymmetry. Payments are becoming real-time, while risk management often is not. As a result, real-time payments continue to outpace traditional control systems.
Internships vs learnerships – addressing youth unemployment
South Africa’s youth unemployment rate stands at an alarming 44.6% for individuals aged 15-34. This sobering statistic reflects challenges such as limited work experience, educational gaps and economic hurdles.
For insurers, beating fraud doesn’t have to cost customers
In the past three years, we’ve seen consumers demanding unprecedented levels of online experiences across most industries. Unfortunately, the bad guys go where the money is. As online activity booms, we’ve seen the number of suspected digital fraud attempts in the financial services sector increase by 30% between 2019 and 2022.
Building an ecosystem of value for insurers
The insurance 'grudge purchase' can open a world of valuable personal engagement and revenue opportunities in a well-designed service ecosystem. As insurance products become more homogenous and industry competition intensifies, insurers need ways to differentiate themselves and stay relevant.
DebiCheck debut?
TransUnion reports that consumer credit extension in South Africa is currently around R1.8 trillion, with approximately 9% of this debt at least three months in arrears. In addition, around 45% of the approximately 22.5 million credit-active consumers have impaired credit records.
Going from zero to customer hero means learning to listen
Research shows the majority of businesses are only ‘okay’ in the eyes of their customers, so how do they bridge this expectations gap?
STUDY | Difficult choices during difficult financial times
A study, believed to be the first of its kind in South Africa, revealed which debts consumers prioritise during times of financial stress.
How to keep a healthy credit score?
South Africans’ appetite for credit shows no sign of abating according to the latest Consumer Credit Market Report released by the National Credit Regulator. The total value of new credit granted increased from R120.08 billion to R123.64 billion for the quarter ended September 2017, an increase of 2.96% when compared to the previous quarter and an increase of 5.21% year on year.
