Tag: technology infrastructure

A growing number of companies in South Africa are showing varying levels of adoption of innovative technologies such as cloud, edge computing, artificial intelligence (AI), and Internet of Things (IoT), according to new research from Accenture (NYSE: ACN) and Microsoft.

Moving to the cloud is a huge decision, many factors need to be considered but ultimately, it's a smart move. Those who have already embraced cloud are thriving and the rest are dying. It not only empowers businesses, but does away with high costs associated with owning and maintaining on-premise hardware.

It can be a challenge to get your technology infrastructure transformation on the agenda in the boardroom. Often there are other, higher profile transformations or issues that demand focus, for example adapting to new ways of working. So how can you compete for attention?

Financial institutions are spending, on average, 14% of annual operating costs on change management functions in order to drive greater productivity gains, a new study has shown. According to our report, 'Productivity 2021 and beyond: Upskilling the workforce of the future to create a competitive advantage in financial services', more than one in four firms are spending more than 20% of their operating costs on change programmes.

The fallout from the COVID-19 pandemic will see the battle of the banks intensify, as both legacy and challenger financial institutions race to use tech innovation to gain a competitive advantage in 2020/2021. To some extent, history may be repeating itself, as the financial pressure exerted by the pandemic forces bank management teams to pursue cost discipline while attempting to meet ever expanding customer expectations.

Kele Boakgomo | Managing Director: Financial Services Practice | Accenture South Africa | mail me  |  The banking industry continues to experience disruption - by...