Tag: retention

Most small business owners I meet share a similar story. They began with a brilliant idea and invested their energy and capital in building a brand. They fought hard to win their first customers. But somewhere along the way, between juggling sales, operations, HR, marketing and finances, their customers’ voices faded into the background.

Cybercriminals don’t just target systems. They target people. Nearly 70% of cyber incidents stem from preventable human mistakes. This makes an untrained workforce the weakest link in any organisation. Enter gamified learning. This approach to cybersecurity training replaces routine compliance checklists with story-driven challenges based on real-life scenarios.

The modern workplace is failing to keep pace with transformative shifts in how people work, reveals Gensler’s 2025 Global Workplace Survey. Gensler is a global architecture and design firm with 53 offices worldwide. Picking the ideal work environment is a complex, time-consuming process that demands intentional design and flexible office planning.

The often-cited and widely disputed claim from a 2015 Microsoft report, that today’s consumers have the attention span of a goldfish, may lack scientific credibility. Still, it remains a compelling metaphor for the fragmented nature of modern attention. Add to that the erosion of trust caused by fake news, exaggerated claims and constant digital noise, and it becomes clear why traditional sales strategies are losing ground.

Leadership adaptation amid disruption is essential as organisations navigate rapid changes in technology, workplace dynamics and global challenges. The past few years have been among the most challenging in recent history.

In today's competitive business landscape, retaining top talent is essential for growth and success. One of the most impactful ways companies are keeping their best performers engaged and motivated is through group incentive travel. Unlike cash bonuses, incentive travel blends personal rewards with team bonding and brand loyalty, making it a key tool in corporate reward strategies.

We live in a volatile world where geopolitical risks, economic inflation, natural disasters and an increasingly complex regulatory environment are applying pressures on all fronts, including the insurance sector. Underwriting requirements are becoming stringent, and prospective clients are having to provide far more granular information about their portfolio of risks as well as risk mitigation measures, while reduced capacity and insurer appetite for certain classes of risks remains a real concern.

In South Africa, navigating the rapidly changing landscape of workplace training can feel overwhelming. We are in the midst of a momentous transition to the Occupational Qualification Sub-Framework (OQSF) overseen by the Quality Council for Trades and Occupations (QCTO) and this shift is surrounded by much uncertainty.

It reads like a paragraph from a history book; first there was the Great Resignation, followed by the Great Renegotiation, all in span of three years. The pandemic led to millions of employees resigning their positions monthly.

The phenomenon of job-title inflation has gained traction in South Africa, driven both by young professional’s ambition for accelerated career progression and employers' efforts to engage staff while managing costs. This trend has led to an increase in roles with prestigious titles, such as 'Lead', 'Vice President', or 'Manager', being offered to individuals with limited experience, skills, or corresponding salaries.