Tag: regulatory compliance
BPO for sustainability – the path to greener business practices
To minimise environmental impact, many organisations seek to implement eco-conscious strategies into their operational practices.
FSCA publishes a digital banking research report
In recognition of the increase in the adoption of digital channels by financial consumers, in late 2021 the FSCA published a Digital Banking Research Report on the state of digital banking activities in South Africa.
Data erasure – the importance of certifications
Data is every company's biggest asset and that is why data protection should be a top priority for every business owner. Data protection is becoming more complicated as old electronics become redundant and new devices are added to the network.
Upskilling the workforce of the future in financial services
Financial institutions are spending, on average, 14% of annual operating costs on change management functions in order to drive greater productivity gains, a new study has shown. According to our report, 'Productivity 2021 and beyond: Upskilling the workforce of the future to create a competitive advantage in financial services', more than one in four firms are spending more than 20% of their operating costs on change programmes.
