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SURVEY | Signifying opportunities & challenges for the banking sector

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While the African banking market has seen withdrawal of global banks over the last 5 years, the opportunity for localised banking has seen the opposite, driven by the expansion of African banking groups into the continent, led mostly by South African, West African, and Northern African banks.

Refocusing CX in 2024 – key areas

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In today’s rapidly evolving market, customer experience (CX) is a battleground for companies vying to secure a competitive edge. Globally, evidence of the unequivocal correlation between CX and a company’s financial performance is widely understood.

Want to unlock more value? Focus on true costs

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For many business leaders, the heat is on. They face inflation, supply chain disruption, labour shortages, and pricing pressures. Protecting margins while meeting customer needs and navigating economic uncertainty is crucial. However, many lack transparency and granularity in actual cost structures.

How the rise of CWOs is reshaping corporate success

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Ever since the pandemic, ‘organisational wellbeing’ has gone from a quirky idea that many thought was a bit of fluff, to a business imperative. Now more than ever, companies are seeing the value in having a coherent employee wellness strategy.

Getting the right type of business funding

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Accessing the right funding and financing, at the right time, can mean the difference between starting up, staying open, or shutting down. The economy is facing a challenging business environment, with slow global growth, economic volatility, and ongoing power supply issues. This means that many businesses in South Africa are still trying to find their financial footing

What questions should boards be asking about AI?

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Few business leaders dispute that artificial intelligence (AI) is on course to upend every major market sector and industry, but many boards aren’t always aware of what a successful AI strategy looks like, or how best to prepare their organisations for the change.

People management – It’s time for a more empathetic approach

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Globally, there has been a significant uptick in the prevalence of depression and anxiety post the COVID-19 pandemic. In South Africa, it is estimated that one in six people suffer from anxiety, depression, or substance abuse and more than half of the population is possibly dealing with some kind of post-traumatic stress disorder. Another study estimated that a third of people suffer from a mental illness and of that figure, 75% won’t receive any treatment.

Ways to build business resilience

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In the dynamic and competitive world of business, staying financially fit is crucial for the long-term success and sustainability of any business. One aspect of maintaining financial fitness is having your business affairs in impeccable order. This entails meticulously managing your company's financial records, compliance, and transparency.

Prosus accelerates profitability target and delivers on objectives

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Prosus is successfully delivering on its commitments. The fundamentals of its operating businesses are improving, driving profitable growth. The ongoing open-ended buyback continues to compound value over time and the removal of the cross-holding agreement has greatly simplified the Group’s structure.

Multichoice Group – Resilient operational performance and significant progress in expanding...

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MultiChoice Group (MCG, or the group), Africa’s leading entertainment company, executed well on its operational objectives during the six months ended 30 September 2023 (1H FY24).

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